Services Departments Government

Crisis Services

If you are experiencing a mental health crisis the Clackamas County Crisis Line is available 24-hours a day, 7 days a week by calling 503-655-8585

What is Crisis Services?

Crisis Services provides 24-hour help for people experiencing a mental health crisis. We provide consultation, evaluation, and assistance from mental health professionals.

How can you contact us?

Call the Clackamas County Crisis Services Line and ask to speak to a crisis counselor. Crisis counselors can assist you directly, or refer you to other services.

Clackamas County Crisis Services Line: 503-655-8585.

Please feel free to call the crisis services line if you have any questions or are in need of general information as well.

What Services do we offer?

24-hour Crisis Response Team

Our 24-hour Crisis Response Team consists of trained crisis clinicians who are able to respond 24-hours a day to people in need of crisis services. Our response may include everything from telephone intervention to coordinating same-day, emergency mental health assessment. Crisis services are available to anyone living in Clackamas County, regardless of ability to pay or insurance plan. Services can include:

Hours:

Staff are onsite and available on the crisis line from 8:30 a.m. until 8:30 p.m. Monday through Friday, and from 10 a.m. to 6:30 p.m. on weekends.

After hours crisis staff are on-call, responding to calls from their homes. This after-hours system is also supported 24-hours a day, seven days a week by an on-call administrator.

Contact:

Call 503-655-8585 and ask to speak to a crisis counselor. 

Intensive Case Management Services

Intensive case management helps people who have received acute psychiatric care. Case managers help people in need by carefully coordinating services and discharge planning after they have been released from an acute care facility.

Walk-In Clinic: Centerstone

Centerstone provides walk-in services for people in urgent need of mental health care. These services include a safety screening, a resource needs assessment, safety planning if necessary, and referral to either crisis services or other, appropriate options. We offer peer support services, including weekly support groups. All residents of Clackamas County are entitled to use Centerstone’s walk-in services.

Hours:

Open 10 a.m. to 8 p.m. Monday through Friday.
Open 10 a.m. to 7 p.m. Saturday and Sunday.

Address:

Centerstone
11211 SE 82nd Ave, Suite 0
Happy Valley, OR 97086
(Located in the Ross Center – across from WinCo, where 82nd Ave meets Causey)

Contact:

503-655-8585

Outreach Clinic

The outreach clinic is staffed by teams of clinical experts who respond to requests for assistance from the community. This service is available to any resident of Clackamas County and is a scheduled (rather than immediate) service, though often outreach can be arranged for the same day as the request. Services include an on-site safety screening, a resource needs assessment, safety planning if necessary, and referral to crisis services or other, appropriate options.

Hours:

Open 10 a.m. to 8 p.m. Monday through Friday.
Open 10 a.m. to 7 p.m. Saturday and Sunday.

Contact:

503-655-8585

Sheriff's Office Outreach

The Sheriff’s Office Outreach Team is staffed by two trained clinicians who work directly with the Clackamas County Sheriff’s Department. When deputies make contact with individuals who are showing signs of trouble with symptoms of mental illness or drug abuse, the outreach team is able to provide on-site assessment, case management, and support in order to reduce unnecessary arrests and referrals to hospital services. At this time, the Sheriff’s outreach team takes referrals from within the Sheriff’s department only.

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Public Services Building

Contact Us

Public Services Building
2051 Kaen Road
Oregon City, OR 97045
map

(503) 742-5335

If you are having a mental health emergency, call our crisis line at (503) 655-8585.