Family Support
- Services
- How do I apply for Support Services?
- How can I help expedite the processing of my case?
- How long will the process take?
- Where can I make a payment?
- Where are you located?
- Other Resources
Our office represents the interests of the State of Oregon. We do not represent either party. For legal advice please contact your private attorney.
Our office cannot guarantee that you will receive regular and timely support payments; however we will make all reasonable efforts to assist you.
When you apply for services the non-custodial parent will be advised to stop making payments directly to you, and instead, make payments through the Child Support Program.
Each case is different, with its own set of facts and circumstances. Most of our processes are handled administratively (outside of court) and take a minimum of 90 days. If hearings are requested, a party is difficult to serve, or if paternity testing is requested it can take up to six months or longer.
Services Provided
- Apply for services
- Establish paternity
- Establish a new order
- Modify an existing order
- Medical support
- Interstate cases
- Enforcement
- Locate a parent
- Child attending school
Services Not Provided
- Legal advice
- Enforcement or collection on spousal only orders
- Collection on unreimbursed medical bills
- Mediation, parenting time and custody assistance
How do I apply for Support Services?
- You may pick up an application at our office, download the application from the Oregon Department of Justice - Division of Child Support Website, or call our office and we will send you an application by mail.
- Read the information page carefully and fill in the required information completely.
- Obtain and provide any requested documents such as divorce decrees, modifications, etc. Failure to provide these documents may delay our ability to help you.
- Return the application and requested documents to our office at 1610 Red Soils Court, Suite D, Oregon City, OR 97045.
How can I help expedite the processing of my case?
- Notify us of any change in address, telephone or employer for yourself or the other party.
- When requested provide signed copies of all support orders. Certified copies are required for some processes.
- Keep our office advised on any legal proceedings or orders that are taken.
- Advise our office if your child legally emancipates, joins the military, marries, is adopted or is no longer attending school.
How long will the process take?
The more information you provide to us, the better equipped we are to assist you. Our efforts may take longer and may not be as successful if the non-custodial parent has moved out of state or to an unknown address
- frequently moves from job to job;
- works for cash pay instead of reported earnings;
- is self-employed
- is incarcerated
Where can I make a payment?
The payment mailing address is:
Child Support Program
PO Box 14506
Salem, OR 97309
Please make sure you include your CSP number on your payment.
You can access you case information and payments on line through the Division of Child Support website or you can call toll free (800) 850 0228.
Where are you located?
1610 Red Soils Ct, Ste D
Oregon City, OR 97045 MAP
Our office hours are 8-5 Monday through Friday
Telephone: (503) 655-8469 FAX: (503) 650-3528