CLASSIFICATION NO. 009
COMMISSION STAFF SUPERVISOR
Under the direction of the County Administrator, to plan, organize and supervise the work of Commissioner Policy Coordinators; to provide complex/confidential liaison, project administration, and technical and research support to the elected Board of County Commissioners and the County Administrator; to act as the Board’s representative in high profile community and agency relations regarding complex and/or controversial County activities or special projects; to provide individual support to an assigned Commissioner; and to do other work as required.
The County's elected governing body, the Board of County Commissioners (BCC) sets broad operating policies, enacts ordinances, approves budgets to perform the services that State law and the citizens of the County require and provides leadership and policy direction to the County Administrator. The Commissioners are the official representatives for Clackamas County citizens in all matters local, regional, state and federal that impact County services and programs. The County Administrator serves as the Chief Executive and Budget Officer and is responsible for providing overall direction to County Departments and programs consistent with policy established by the BCC. All appointed county department directors are accountable to and report directly to the County Administrator.
The Commission Staff Supervisor works with the Board of County Commissioners and the County Administrator to oversee the daily activities of Commissioner Policy Coordinators who facilitate effective service delivery in all county programs. The Commission Staff Supervisor has the delegated representative authority to actively speak on behalf of the Board regarding County issues and programs which include high profile and priority topics. The incumbent seeks to provide consistent messaging among staff and must exercise independent initiative, judgment and discretion in frequent contact with public officials, government agencies, County department directors and employees, private organizations and the public.
The Commission Staff Supervisor differs from Administrative Services Coordinator BCC which plans, organizes and coordinates the central administrative functions for the Board of County Commissioners and the County Administrator, including budgeting, accounting, management analysis and other general office administrative functions.
Duties may include but are not limited to the following:
1. Plans, assigns and schedules the work of assigned professional staff; organizes and prioritizes work flow; assists in the development and implementation of department policies; prepares and revises procedures, rules and manuals; reviews operations for compliance with statues, rules and regulations.
2. Hires and supervises professional staff; prepares performance evaluations; recommends and administers progressive discipline; provides orientation and training in office procedures and policies; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments; motivates employees to provide quality service to citizens.
3. Confers with the BCC and County Administrator at frequent intervals on a variety of matters; consults with department directors, management and other County staff regarding policy, personnel, procedural, and system concerns; interprets laws, regulations, policies and department procedures to the public and other staff.
4. Supports the County Administrator in applying Board policy and with coordination of Board support staff; recommends, establishes, revises systems to ensure that Board policy and interests are disseminated to County departments; maintains liaison relationship with department directors/managers regarding Commissioners’ high priority/interest areas; assists in resolving or clarifying questions or concerns.
5. Conducts research and analysis on a wide variety of issues and projects as requested by BCC and the County Administrator; may participate in legislative analysis as it pertains to certain areas of county administration.
6. Maintains a Commissioner's individual calendar and screens callers; schedules and coordinates appointments and meetings; provides information, assistance and referral regarding County services and programs; reviews and analyzes content of information packets related to study sessions, Board hearing agendas and community meetings; advises, edits and comments on internal and public communications; proofreads for sensitivities; discusses key elements/concerns, and community history and values with Commissioners and department management prior to public meetings; staffs BCC formal briefings and discussions including scheduling, coordinating and monitoring internal and external contacts, press liaisons and public records requirements.
7. As assigned, may lead inter/intra-departmental projects; oversees staff, resources and project timelines; performs public outreach, including for high profile controversial community concerns; ensures established goals and objectives are met.
8. Reviews and responds to citizen inquiries which involve highly confidential and sensitive issues; meets and corresponds with various citizen, community, professional, business and other groups to answer questions and secure their help in resolving complex community issues; prepares, edits and reviews correspondence from Commissioners to citizens or community groups; resolves problems and complaints.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Principles of public, community and government relations; communication and interpersonal techniques; principles and techniques of supervision; principles and practices of public administration; research and problem solving methods and techniques; project management methods and techniques; Federal, state, regional and local government operations; organization and functions of County departments and agencies, especially regarding liaison assignment; English composition and grammar; basic math; office methods and procedures.
Skill to: Communicate BCC public policy and politically sensitive information effectively, both orally and in writing; supervise, train and evaluate personnel; collect, organize and summarize data; analyze issues and problems from multiple perspectives; research, mediate and resolve community issues and concerns; identify and resolve citizen complaints; prepare and maintain reports, records and confidential information; develop effective community intervention strategies and processes; compose and review speeches, correspondence and other information and analyze for political and practical sensitivities; establish and maintain effective working relationships involving considerable tact and diplomacy with public officials, private organizations, County employees and the public; operate office equipment; establish an environment of honesty, trust and integrity.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.