CLASSIFICATION NO. 026
COMMISSIONER POLICY COORDINATOR, SENIOR
Under the direction of the County Administrator, to provide complex/confidential liaison, project administration, and technical and research support to the elected County Commissioners and the County Administrator; to act as the Commissioners’ representative in high profile community and agency relations regarding complex and/or controversial County activities or special projects; and to do other work as required.
The County's elected governing body, the Board of County Commissioners (BCC) sets broad operating policies, enacts ordinances, approves budgets to perform the services that State law and the citizens of the County require and provides leadership and policy direction to the County Administrator. The Commissioners are the official representatives for Clackamas County citizens in all matters local, regional, state and federal that impact County services and programs. The County Administrator serves as the Chief Executive and Budget Officer and is responsible for providing overall direction to County Departments and programs consistent with policy established by the BCC. All appointed county department directors are accountable to and report directly to the County Administrator.
Incumbents within the Commissioner Policy Coordinator classification series work with the County Administrator and the BCC to facilitate effective service delivery in all county programs. The Commissioner Policy Coordinator, Senior has the delegated representative authority to actively speak on the Commissioners behalf regarding assigned high profile, priority County issues and programs. The incumbent must exercise independent initiative, judgment and discretion in frequent contact with public officials, government agencies, County department directors and employees, private organizations and the public. The incumbent draws on past experience and training for guidance, and formulates recommendations based upon research and community insight. The Commissioner Policy Coordinator, Senior requires broad knowledge of community, County and legislative/regional issues and activities. The Commissioner Policy Coordinator, Senior also mentors and provides project assistance and guidance to Commissioner Policy Coordinators.
The Commissioner Policy Coordinator, Senior differs from Commissioner Policy Coordinator which is not as visible within the community. The Commissioner Policy Coordinator series differs from other administrative positions by its emphasis on community relations and highly confidential role assisting the County Commissioners and the County Administrator.
Duties may include but are not limited to the following:
- Maintains liaison relationship with department directors/managers regarding Commissioners’ high priority/interest areas; briefs Commissioners on matters of concern, secures necessary information/clarification and recommends appropriate actions; communicates and implements Commissioners’ priorities and actions to department directors/managers and community regarding department/functional activities and special projects; advises and facilitates coordination between BCC and County department director/managers and outside agency directors, including direction, timing and approach when seeking BCC’s consideration of proposals and efforts to accomplish County business and services objectives.
- Performs public outreach, including for high profile controversial community concerns; formulates, recommends and implements community relations strategies to resolve concerns; meets and corresponds with various citizen, community, professional, business and other groups to answer questions and secure their help in resolving complex community issues.
- Reviews and responds to citizen inquiries which involve highly confidential and sensitive issues; prepares, edits and reviews correspondence from Commissioners to citizens or community groups; resolves problems and complaints.
- Represents BCC through membership on regional committees and attends conferences, public and County meetings; speaks on behalf of the Commissioners to promote their policies, views and activities; conveys concerns and opinions on issues to the Commissioners; provides information to news media.
- Manages assigned special projects affecting government operations and/or public policy; researches, analyzes, summarizes and develops recommendations/program proposals and legislation; builds support and coalitions, and mediates community issues; prepares comprehensive reports, presentations and speeches.
- Maintains Commissioner's individual calendar and screens callers; schedules and coordinates appointments and meetings; provides information, assistance and referral regarding County services and programs.
- Mentors Commissioner Policy Coordinators and other personnel in public process, customer service elements, and win-win resolutions; provides guidance and assistance through consultation on projects and issues and review of work.
- Reviews and analyzes content of information packets related to study sessions, Board hearing agendas and community meetings; advises, edits and comments on internal and public communications; proofreads for sensitivities; discusses key elements/concerns, and community history and values with Commissioners and department management prior to public meetings; staffs BCC formal briefings and discussions including scheduling, coordinating and monitoring internal and external contacts, press liaisons and public records requirements.
- Participates, plans and coordinates assigned major public/special County events; recommends selection of participants; develops large mailing lists and publicizes events; arranges facility and refreshments.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Principles of public, community and government relations; communication and interpersonal techniques; principles and practices of public administration; research and problem solving methods and techniques; project management methods and techniques; Federal, state, regional and local government operations; organization and functions of County departments and agencies, especially regarding liaison assignment; English composition and grammar; basic math; office products, methods and procedures.
Skill to: Communicate BCC public policy and politically sensitive information effectively, both orally and in writing; collect, organize and summarize data; analyze issues and problems from multiple perspectives; research, mediate and resolve community issues and concerns; identify and resolve citizen complaints; prepare and maintain reports, records and confidential information; develop effective community intervention strategies and processes; compose and review speeches, correspondence and other information and analyze for political and practical sensitivities; establish and maintain effective working relationships involving considerable tact and diplomacy with public officials, private organizations, County employees and the public; operate office equipment; establish an environment of honesty, trust and integrity.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.