CLASSIFICATION NO. 062
COMMUNITY AFFAIRS SPECIALIST
Under direction, to administer and coordinate the County's citizen involvement programs and activities, including overseeing the establishment and operations of hamlet and village committees, community planning associations and citizen involvement committees; and to do other work as required.
The Public Affairs Division of the Public and Government Affairs Department is responsible for effective two-way communication between county government and citizens. The Division also coordinates, serves as liaison to and/or administers the recruitment for various citizen/community committees, organizations, boards and commissions and provides county employees with specific information on events, accomplishments and contributions.
The Community Affairs Specialist provides assistance, guidance and oversight to hamlet and village boards, community planning associations (CPOs) and citizen involvement committees on their establishment, operations and activities. Incumbents in this classification plan their work independently and exercise decision-making discretion concerning program budgets, outreach initiatives, and administration of citizen boards.
The Community Affairs Specialist differs from the Community Relations Specialist which assists management of a large County department in developing effective communications strategies and programs. It also differs from the Public Affairs Coordinator which plans and coordinates the County's public and media relations activities.
Duties may include but are not limited to the following:
- Coordinates, advises and consults with citizen groups on requirements for establishment and County recognition of CPOs, citizen involvement programs, and/or hamlets and villages (hereafter referred to as “County-recognized citizen groups”); coordinates with County Counsel on review and approval of required documentation; prepares recognition recommendation for Board of County Commissioners; for hamlets and villages, supervises and validates voting and voting results for each election; serves as liaison between Board of County Commissioners and County-recognized citizen groups.
- Coordinates and facilitates communication between County-recognized citizen groups, County Administration and the Board of County Commissioners; coordinates and supervises the operations, activities, projects and expenses of citizen groups to ensure compliance with State and County regulations; maintains records of County-recognized citizen groups in conformance with State and County regulations; serves as County representative on multi-jurisdictional committees as directed.
- Develops, recommends, implements and evaluates citizen outreach strategies, including the development of marketing, informational, and recruiting materials and activities; maintains County web pages for County-recognized citizen groups; assists in drafting and reviewing media releases for County-recognized citizen groups.
- Consults with County management on identifying internal methods and techniques for effective communications with County-recognized citizen groups; serves as liaison between County-recognized citizen groups and local governments, elected officials, civic groups, business organizations, and the media.
- Administers and monitors budgets of County-recognized citizen groups; reviews and approves program expenses.
- Supervises external consultants; assists in developing scope of work and contracts between County and external consultants; reviews consultants’ work to ensure compliance with contract.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Principles and practices of public administration, including public policy decision making processes; principles and techniques of public relations; principles of community organization and citizen involvement; principles and techniques of group dynamics and group decision making; structure and functions of County departments and agencies; budget monitoring and administration; principles and practices of supervision; developing contracts for consulting services; English grammar and composition; office equipment, including personal computers and software programs.
Working knowledge of: State statutes and County ordinances related to community planning organizations and/or hamlets and villages.
Some knowledge of: Key concepts of land-use planning and related issues.
Skill to: Organize, direct and coordinate citizen participation activities; communicate effectively, both orally and in writing; prepare and make written and oral presentations to individuals, small groups and large audiences; mediate differences between individuals or groups of individuals; work with diverse groups of individuals; identify and respond to politically sensitive issues; analyze and evaluate public relations issues; establish and maintain effective relationships with community leaders, citizen groups, County officials, other government agencies, and the public; design and write promotional and informational materials; effectively develop and utilize program and community resources; collect, evaluate and summarize data; translate technical material into common terms; prepare clear and concise reports; operate computer software and other office equipment.
Must frequently work evening and/or weekend hours to attend meetings and meet timelines.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.