DIVERSITY AND INCLUSION PROGRAM DIRECTOR
Under administrative direction, to plan, organize and manage the development, implementation, evaluation and enhancement of County-wide diversity programs and activities; to promote diversity and inclusion and increase cultural diversity within the County; to provide strategic, integrated program direction and consultation to the Board of County Commissioners, County Administrator and County departments on County-wide issues regarding diversity initiatives; and to do other work as required.
The County's Diversity Program is housed within County Administration. The Diversity and Inclusion Program Director is responsible for directing, coordinating and overseeing County-wide affirmative action and diversity programs to ensure access, equity and inclusion with its services, policies, practices and procedures. The incumbent is a member of the Executive Management Team and works closely with all County departments and offices to ensure that support for diversity, excellent customer service and fair access to opportunity is integrated into planning and implementation throughout the organization.
This position reports to a Deputy County Administrator and receives broad policy and goal direction from the Board of County Commissioners and County Administrator.
Duties may include but are not limited to the following:
1. Develops, recommends and oversees the implementation of the County’s diversity programs; fosters strategic plans that sustain the ongoing development and benefit of diversity to the County; develops and proposes County-wide policies, procedures and personnel ordinance changes related to diversity and affirmative action; manages and directs the development, implementation and evaluation of work programs, plans, processes and systems to achieve County goals, objectives and performance measures consistent with the County’s quality and citizen service expectations; analyzes external trends, understands key risk areas in need of diversity development and identifies areas where opportunities exist for the development of diversity initiatives.
2. Supports County’s affirmative action goals by actively performing focused outreach and recruitment efforts; works closely with the County’s Department of Employee Services management and staff to attract, develop and retain highly competent, service-oriented County employees through practices that support the County’s mission, objectives and service expectations; develops and maintains positive business relationships with individuals, organizations and community groups willing to partner on issues of workforce diversity in order to provide increasingly diverse applicant pools.
3. Serves as an internal consultant to facilitate the development and ongoing enhancement of a strategic approach to cultivating diversity within the County, including further refinement and implementation of the County’s Strategic Diversity Plan; provides leadership to Department Directors, Elected Officials and the County Administrator in managing the cultural change process; promotes diversity as a County value by assisting departments in identifying their needs, developing action plans, implementing, monitoring and leveraging internal and external communications, gaining acceptance and ownership, and celebrating successes.
4. Advises department managers and employees on personnel issues involving diversity or Equal Employment; responds to highly sensitive employee concerns related to workforce diversity issues; provides facilitation and coaching services to employees and supervisors to improve communication and deescalate employee relations issues; consults with departments on program initiatives to promote inclusion in the workplace; coordinates with Labor and Employee Relations Manager on complex employee relations issues that involve diversity issues.
5. Provides staff support and guidance in development of County's affirmative action plan and goals; prepares, distributes and maintains affirmative action records and data; develops, implements, and maintains auditing systems and controls to measure progress and compliance; assists departments in meeting the affirmative action plan and goals; monitors County progress in meeting affirmative action goals.
6. Represents the County as a member or advisor on County, interagency and citizen diversity committees, including the Diversity Leadership Council, to increase representation of underserved populations and improve participation of existing committee membership; works with existing County Department Diversity Committees, including the Diversity Advisory Council, and helps to establish, charter and facilitate the planning efforts of new diversity committees and affinity groups.
7. Prepares and submits annual budget for diversity program; monitors and controls program expenditures.
8. Develops program to the competencies of all employees to operate effectively within a diverse organizational framework; develops and delivers diversity and EEO/AAP education programs.
REQUIRED KNOWLEDGE AND SKILLS
Comprehensive knowledge of: Principles and practices of program development and implementation related to workforce diversity and equal employment concerns and activities; principles and practices of human resources and personnel administration, including recruitment, selection, classification, compensation, EEO/affirmative action, employee relations and labor relations, including negotiation and contract administration practices; principles and practices of group facilitation, dispute resolution and mediation; participative management theories; methods and techniques of research and analysis; applicable Federal, State and local personnel and EEO laws and case law, rules, regulations, codes and ordinances; principles and practices of effective business communication.
Thorough knowledge of: Organization and function of County departments and agencies; County HR policies and labor contract provisions; diverse communities, educational institutions and organizations; principles and practices of public administration, including budgeting, reporting and maintenance of public records; principles and techniques of supervision.
Skill to: Communicate effectively, both orally and in writing; plan, organize and implement county-wide workforce diversity and outreach programs; analyze and resolve problems; prepare clear and concise reports, correspondence and other written materials; exercise tact and diplomacy in dealing with sensitive and complex workforce diversity issues; investigate, interview and mediate complaints and concerns; assess workforce diversity, EEO/AAP and outreach activities and develop strategies to meet needs; manage resources to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain cooperative working relationships with outside agencies, elected officials, County management and employees, labor organizations, advisory committees, community and business organizations, applicants, the public and officials from other government agencies; exercise tact and diplomacy in dealing with sensitive, complex and confidential human resource and employee issues; facilitate group process; understand, interpret, explain and apply human resource laws, regulations, policies and procedures; operate office equipment, including personal computers and software applications.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.