CLASSIFICATION NO. 115
ALARM ORDINANCE COORDINATOR
Under general supervision, to plan, organize and coordinate the activities of the Sheriff's Office Alarm Permit Program; to process and maintain permit applications and related records, documents and files; and to do other work as required.
The Sheriff's Office provides police protection and law enforcement services to the residents of Clackamas County by enforcing the laws of the State of Oregon. The Sheriff's jurisdiction includes the unincorporated areas of the County and within cities which contract for law enforcement services.
The Alarm Ordinance Coordinator is a specialized non-sworn classification. The incumbent has considerable contact assisting internal and external customers with administrative issues, ensuring compliance with the county's ordinance, and processing alarm permit applications from residents and businesses. Duties are performed in accordance with established procedures and specific instructions.
The Alarm Ordinance Coordinator differs from the Sheriff's Administrative Specialist which performs administrative services within an assigned program and processes and maintains various legal and related records, documents and files; and from the Accounting Specialist 1 which prepares, processes, reconciles, balances, adjusts and maintains accounting records, supporting documents and routine account summaries and reports.
Duties may include but are not limited to the following:
- Coordinates the implementation and enforcement of County's Burglary and Robbery Alarm Ordinance; conducts and maintains internal process to ensure compliance with county guidelines and mandates as described in the county alarm ordinance; compiles data and assists in making recommendations regarding alarm ordinance revision; initiates and assists in developing goals and objectives; recommends changes to procedures;; performs other alarm-related special projects.
- Receives and processes alarm permit applications from residents and businesses; updates internal records with specific permit information to enable tracking of permits and determine when non-compliance follow-up is necessary; enters permit information in department's internal alarm tracking software to ensure data consistency; prepares routine reports reflecting permit status.
- Provides follow-up letters to alarm users regarding non-compliance issues such as failure to renew permits and false alarm calls exceeding ordinance limits.
- Receives, receipts, deposits and calculates various payments; processes payments for service fees and permits; prepares payment requests and billing invoices; records fee revenues; resolves billing issues.
- Acts as primary contact with the public to answer administrative questions regarding the ordinance; reviews and assists supervisor with citizen complaints and inquiries; reviews alarm-related reports and identifies problems; assists deputies with reports dealing with false alarm calls for service; serves as liaison between alarm companies and alarm users regarding false alarm issues; represents Sheriff's Office at false alarm dispute hearings by providing ordinance clarifications to Hearings Officer.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: The Clackamas County Alarm Ordinance (www.clackamas.us/sheriff under Alarm Permits); general office practices and procedures; recordkeeping techniques English composition, spelling, punctuation and grammar; basic bookkeeping systems, procedures and techniques; arithmetic; document review; report writing techniques; data entry and operation of standard business software; general care and operation of office equipment.
Skill to: Interpret and apply law enforcement laws, regulations, ordinances and department policies and procedures; maintain and prepare records and reports; accurately record and compile facts and descriptive information; accurately count, record and balance transactions; communicate effectively, both orally and in writing; operate office equipment and computer terminal; accurately type and file reports; establish and maintain effective working relationships with the public, deputies, other agencies and department personnel.
Must successfully pass an extensive background investigation including national fingerprint records check.
Must pass a pre-employment drug test.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.