CLASSIFICATION NO. 116
VEHICLE ORDINANCE SPECIALIST
Under general supervision, to plan, organize and coordinate the towing, processing, release and sale of towed vehicles; to oversee activities related to tow companies, tow contracts and compliance of ordinances, contracts and legal requirements; to inspect, investigate and evaluate complaints regarding compliance; and to do other duties as assigned.
The Sheriff's Department patrols County roads and rivers, investigates crimes, conducts search and rescue operations, obtains, secures and processes evidence and confiscated property, and operates the County jail. The Sheriff's jurisdiction includes the unincorporated areas of the County and cities within the County which contract for law enforcement services.
The Vehicle Ordinance Specialist is assigned to the Patrol Division within the Sheriff's Office and manages operations related to the legal processing of abandoned and towed vehicles. Incumbents conduct visual Vehicle Identification Number (VIN) inspections of vehicles, inspections of tow companies, and prepare written reports of various types and complexity. This classification performs duties that do not require sworn peace officer status.
The Vehicle Ordinance Specialist differs from the sworn Deputy Sheriff which has responsibility for law enforcement, community protection and general Investigative work; and from the lower level sworn Recruit Deputy Sheriff classification which is assigned under close supervision to a law enforcement officer of higher rank for training purposes.
Duties may include but are not limited to the following:
- Develops, recommends and implements efficient vehicle ordinance policies, procedures and programs; ensures operations are compliant with local and state statutes, rules and regulations, ordinances and tow contracts; documents and communicates Division policies to Sheriff's staff, citizens and tow company employees; monitors long range forecasting of trends related to legal requirements; generates and maintains communication of information related to towing of vehicles.
- Plans, schedules and oversees inspections of towed vehicles, tow company storage lots, trucks and equipment; establishes recommendations for compliance to contract requirements; conducts background checks pertaining to tow companies and their employees; responds to inquiries from Sheriff's staff, the public, the County and other agencies regarding specific ordinances, contracts, laws or general Sheriff's Office policies and procedures.
- Administers compliance of tow contracts through review and on-site inspections; ensures that tow companies are in compliance and all complaints regarding towed vehicles are resolved; investigates and responds to complaints or criminal activity reported regarding tow companies and/or their employees concerning towed or stored vehicles.
- Identifies, creates and initiates recommendations for change to vehicle ordinances, policies and procedures, state laws and tow contracts; coordinates the impoundment of vehicles, processing of recovered stolen vehicles and required legal notifications.
- Reviews and recommends contract awards to department director and prepares specifications for contracted services; monitors compliance and proposes sanctions for violations.
- Stays current on new developments, state laws, court decisions, County practices for the towing of vehicles, legal posting notifications and the conducting of vehicle sales; assists in planning and implementing training programs.
- Serves as liaison with law enforcement agencies, citizens, tow companies and other stakeholders regarding towed vehicle issues; mediates conflicts and evaluates tow company performance regarding compliance.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Laws, regulations and rules applicable to abandoned vehicles and the legal disposition of abandoned/towed vehicles.
Working knowledge of: Principles, procedures, and techniques of program evaluation and analysis of program design and administration; methods and procedures of planning, developing, implementing and monitoring contracts; crafting ordinances, departmental policies, procedures or rules as they relate to stated goals and objectives; researching and accessing information on state and local levels regarding legal practices for towing, notifying and disposing of vehicles; operation of a variety of equipment including computers, special law enforcement and software applications; effective customer service, interpersonal communication and conflict resolution techniques.
Skill to: Understand and comply with rules and regulations of Clackamas County Sheriff's Office; interpret and apply provisions of State and local legislation, rules and regulations applicable to towing of vehicles; develop and implement abandon vehicle and towing policies and procedures; plan, organize and manage towing programs; prepare and interpret specifications for contracts and compliance measurements; coordinate, direct and evaluate tow companies and Sheriff's Office procedures in a continuous effort to improve quality, productivity and effectiveness; communicate effectively, both orally and in writing to multiple levels of audience; explain complex technical matters to citizens; maintain records and prepare clear and concise reports; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with contractors, government agencies, County employees and the public.
Work will be performed in an office setting primarily indoors with frequent field investigations, which on occasion, may require moderately strenuous physical activity. Duties are performed in a variety of weather conditions to include, but are not limited to, day and nighttime activities and adverse weather conditions such as ice, rain, snow or heat. Incumbents may be required to wear a non-Police type uniform or marking to acknowledge their affiliation with the Sheriff's Office.
Possession of or ability to obtain within three (3) months of hire: State of Oregon approved certification as an Abandoned Vehicle Appraiser.
Must successfully pass an extensive background investigation including national fingerprint records check.
Must pass a pre-employment drug test.
Employment is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that would demonstrate possession of the required knowledge and skills.