CLACKAMAS COUNTY

CLASSIFICATION NO. 179
Established: 09/99
Re-activated: 10/14
FLSA: Exempt
EEO: 4

ANIMAL CONTROL FIELD SUPERVISOR

CLASS CHARACTERISTICS

Under direction, to plan, organize and manage staff and financial resources within the Field Enforcement section; to investigate, impound, care for and dispose of animals in accordance with State and County laws and regulations; and to do other work as required.

DISTINGUISHING CHARACTERISTICS

The Dog Services Division administers the County’s animal control program to enforce State and County laws and regulations governing the care, control, impounding, protection, licensing and disposal of animals. The Division also operates and maintains the County’s animal shelter which houses stray and abandoned dogs.

The Animal Control Field Supervisor supervises, maintains and oversees field enforcement section activities. The Animal Control Field Supervisor participates in the daily field enforcement of dog control laws. The incumbent also assists the Division Manager by providing administrative direction to staff in the Manager’s absence.

The Animal Control Field Supervisor differs from the Animal Control Officer 2 who has lead work responsibilities for Animal Control Officer 1’s. It differs from the Animal Shelter Supervisor, which supervises the services, operations and staff of the animal shelter. It also differs from the Animal Services Manager who manages the entire division.

TYPICAL TASKS

Duties may include but are not limited to the following:

  1. Plans, assigns, schedules and reviews work of field staff; develops work plans, sets performance standards and prioritizes tasks; provides orientation and training in dog control procedures and policies.
  2. Hires and supervises Animal Control Officers and administrative staff under the direction of the Animal Services Manager; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; motivates employees to provide quality service to citizens.
  3. Maintains and reviews activity reports, logs and records completed by Animal Control Officers such as daily activity logs, incident reports, and impound forms; checks for accuracy and completeness; ensures compliance with agency requirements and state regulations.
  4. Provides administrative direction to the Division when the Manager is absent, including assisting staff with policy and legal questions; assists in reviewing, developing and implementing Division policies and procedures; researches rules and regulations and monitors legislation.
  5. Researches, prepares and coordinates special projects as assigned; oversees and coordinates monthly dog services hearings, docket preparation and maintenance, reviews officer’s hearings cases.
  6. Communicates with the public both in the field and by phone to address dog related complaints; obtains both oral and written witness statements; takes appropriate action to resolve complaints by counseling parties, providing education, issuing citations; explains State and County laws, ordinances relating to dog control and licensing to the public.
  7. Investigates violations and complaints from the public including violations of dogs at large, aggressive dogs, neglect, bites, reports of injured or diseased animals, and other animal related issues; investigates reports of livestock damage by dogs; impounds stray and deceased dogs for transport; captures and contains biting and dangerous dogs for quarantine and court proceedings; picks up injured dogs; administers basic first aid and transports animals to veterinarian or shelter.

REQUIRED KNOWLEDGE AND SKILLS

Working knowledge of: Principles and techniques of supervision; participative management theories; state and local laws, regulations and policies relating to dog control; canine diseases and injuries; methods and techniques of canine care and handling; reporting and record keeping principles; English grammar; basic math.

Skill to: Supervise, train, coordinate and evaluate work of assigned staff; communicate effectively, both orally and in writing; interpret, apply and explain regulations, laws, policies and procedures governing the licensing, quarantine and impounding of animals; design and adapt work procedures according to department policy; establish and maintain records and record keeping systems; make arithmetic and statistical computations; plan and direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain cooperative working relationships with County employees, the public and other officials; deal courteously and effectively with the public; safely operate a motor vehicle; safely and effectively handle dogs of all sizes and temperaments, prepare reports; take independent action and show initiative in problem solving; use good judgment and make sound decisions in the day to day operation as well as emergency situations; assume added supervisory responsibilities in the absence of the Animal Services Manager.

WORKING CONDITIONS

Duties require walking, stepping, twisting, squatting, reaching overhead, and the ability to lift up to 80 pounds having awkward size and shape, carry up to 50 pounds and 40 pounds while climbing stairs, and push/pull 50 pounds. Duties also involve exposure to loud noises, slippery and/or uneven surfaces, confined spaces and/or poor lighting, ammonia fumes, adverse weather conditions, hostile or angry citizens, and sick, injured, agitated, frightened or aggressive animals.

OTHER REQUIREMENTS

May be required to participate in 24 hours/day and/or emergency program services.

Employment is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.

Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

MINIMUM RECRUITING STANDARDS

Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.

Edited: 07/16