CLACKAMAS COUNTY

CLASSIFICATION NO. 180
Established:5/2007
FLSA: Exempt
EEO: 5

SHELTER SUPERVISOR

CLASS CHARACTERISTICS

Under direction, to plan, organize, and supervise shelter services, operations and personnel in accordance with state and county laws and regulations; to coordinate, facilitate and implement services, rules and programs; and to do other work as required.

DISTINGUISHING CHARACTERISTICS

The Dog Control Division within the Department of Transportation and Development administers the dog control program to enforce laws and regulations governing the control, protection, and licensing of dogs in the County. The division also operates and maintains the County's animal shelter which houses stray and homeless dogs and also, on occasion, cats.

The Shelter Supervisor supervises the services, operations and staff of the animal shelter. The incumbent is responsible for ensuring animal health, customer service and education, facility standards and staff/volunteer performance. The Shelter Supervisor receives direction from the Dog Control Manager. This position serves as division manager in the Manager's absence.

The Shelter Supervisor differs from the Animal Health Technician which provides paraprofessional veterinary care for dogs and cats. The Shelter Supervisor differs from the Dog Control Manager which administers and manages activities of the entire dog control program which includes field enforcement section activities.

TYPICAL TASKS

Duties may include but are not limited to the following:

  1. Oversees and is responsible for day to day shelter services, operations and animal health and welfare; resolves program issues and problems; evaluates program services; responds to citizen questions and complaints about shelter operations.
  2. Hires and supervises technical, clerical and maintenance staff; schedules and assigns work; prepares performance evaluations; recommends and administers progressive discipline and termination; conducts and facilitates staff training and development programs; supervises, schedules, assigns work and trains volunteers and inmates; promotes cooperative team efforts among staff and with other County departments; motivates employees to provide quality care for animals and customer service to citizens.
  3. Participates in budget development; monitors revenues and expenditures; recommends the purchase of supplies and equipment; develops and recommends fees; ensures maintenance of medication and durable goods inventories; coordinates inventory control.
  4. Develops, revises, recommends and implements policies and procedures; maintains fire, life, safety, health and sanitation standards within the facility; coordinates maintenance of facility.
  5. Participates in planning and implementation of public relations and education activities for Dog Control; making presentations to community groups and conducts public relations and education activities to promote the adoption, redemption, licensing and proper care of dogs; participates in fund raising projects.
  6. Transports animals to and from veterinarian, local rescues and other shelters.
  7. Performs euthanasia as necessary; oversees disposition of animals in a safe, clean and efficient manner.

REQUIRED KNOWLEDGE AND SKILLS

Working knowledge of: Principles and practices of public administration, including supervision, training, personnel management and budget administration; participative management theories; recordkeeping and data base management techniques; safe and efficient animal handling techniques; State and County laws, rules, regulations, policies and procedures governing the control, impoundment, retention and release of dogs and cats; principles and practices of the care, health, welfare and behavior of dogs and cats; identification of dog and cat diseases and injuries; agency and community resources related to dog control and veterinary services; safe and humane euthanasia techniques and procedures, including proper use and storage of controlled substances; record keeping techniques; public service techniques.

Skill to: Communicate effectively, both orally and in writing with staff members, citizens and community partners; supervise, train and evaluate staff and apply effective leadership skills to create a high functioning team; organize, direct and implement a comprehensive shelter program; oversee budgets; interpret State and County code and law as it relates to sheltering function; coordinate, train and evaluate volunteers; supervise work of inmate workers.

WORKING CONDITIONS

Some duties involve exposure to frightened, injured or diseased animals and to adverse weather conditions. The incumbent must have the ability to lift, push, pull or carry objects and the ability to lift and carry at least a 45-pound dog or other objects.

OTHER REQUIREMENTS

Certification by the State of Oregon as a Euthanasia Technician within one year of hire.

Employment is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.

Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

MINIMUM RECRUITING STANDARDS

Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.