CLASSIFICATION NO. 211
DIRECTOR, DEPARTMENT OF HUMAN SERVICES
Under policy direction, to plan, organize, direct and manage the Department of Human Services; and to do other work as required.
The Department of Human Services provides assistance to County residents through the following Divisions: Community Health, Social Services, Community Solutions, Community Development, the Office for Children and Families, and the Housing Authority.
The Director, Department of Human Services reports to the County Administrator and participates as a member of the County's Executive Management Team to facilitate effective and quality service delivery in all County programs. The incumbent is responsible for fulfilling Department objectives as established by the Board of County Commissioners. The incumbent develops and implements Department goals, objectives, policies and priorities and provides administrative direction to division directors.
Duties may include but are not limited to the following:
- Develops and implements new and revised policies; establishes goals, standards and objectives; oversees the preparation of the divisions' annual program plans; represents the County in drafting, introducing, advocating and testifying on legislation related to department activities.
- Participates in regional, state and municipal organizations, commissions and task forces to promote and coordinate intergovernmental programs; represents the County in drafting, introducing, advocating and testifying on legislation related to department activities.
- Directs the development of annual and supplemental budgets; presents budget proposals to County budget committee and Board of County Commissioners; oversees the monitoring of revenues and expenditures; researches alternative funding sources including preparing and/or approving grant proposals.
- Promotes department activities and programs with business associations, citizen groups and the public; evaluates and responds to complaints from employees, citizens and other government agencies.
- Hires and directs department management staff to provide quality service to citizens and County staff; prepares performance evaluations; administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
- Participates as a member of the management bargaining team and directs the departmental administration of the bargaining contracts.
REQUIRED KNOWLEDGE AND SKILLS
Comprehensive knowledge of: Principles, methods and techniques of public administration, personnel management and budget administration; participative management theories; human services delivery systems; department operations in: psychiatric, psychological and medical treatment; assisting the low income, elderly and disabled; vocational and remedial education; parole and probation; housing; community development; and programs for troubled children and youth.
Thorough knowledge of: Applicable federal, state and local statutes and regulations; funding sources and financing methods; labor relations procedures and collective bargaining practices; federal, state and local government operating methods and procedures; techniques of mediation, negotiation and public relations; principles and techniques of contract preparation, negotiation and administration; techniques of persuasive communication.
Skill to: Communicate effectively, both orally and in writing; prepare and deliver oral presentations to public and private groups; develop persuasive and convincing arguments to promote individual agreement and group consensus on issues and problems; formulate and implement operational and administrative policies; plan, develop and evaluate funding requirements; prepare and justify budget requests and grant proposals; review contracts for compliance with County policies and legal requirements; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with outside agencies, elected officials, County employees and the public; understand, interpret and apply Federal, State and local statutes, rules and regulations relevant to Department policies and procedures; train, direct, evaluate and supervise management, professional and technical personnel in multidisciplinary team activities.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.