CLASSIFICATION NO. 242
ACH LICENSING SPECIALIST
Under direction, to conduct and review licensing inspections of adult care home (ACH) facilities; to investigate alleged ACH licensing violations; to participate in leading the work of assigned support staff; and to do other work as required.
The Social Services Division within the Department of Human Services provides case management services and client advocacy assistance to the County's low income, elderly and disabled residents through the Community Action Agency (CAA) and the Area Agency on Aging (AAA). The CAA agency serves a diverse client population through energy assistance, emergency housing, rental assistance, landlord-tenant issues and volunteer services programs. The AAA agency coordinates the provision of services to elderly and disabled residents, including administration of service contracts with senior centers and other County-wide service providers.
The ACHF Licensing Specialist coordinates the licensing of adult care home facilities within the County to ensure that providers are complying with applicable licensing requirements. Incumbents’ process and review all new and renewal applications for adult care home facilities, respond to complaints and problem situations, and participate in program planning and development.
The ACH Licensing Specialist differs from the ACH Assistant Licenser that conducts investigations for licensing renewals and monitoring inspections. It also differs from the Protective Services Specialist that conducts abuse and neglect investigations and provides protective services for the elderly.
Duties may include but are not limited to the following:
- Plans, coordinates, interviews applicants and conducts on-site inspections of potential and currently licensed adult care home facilities; serves as Clackamas County's adult care licensing contact to outside agencies, providers, providers landlords, and the public; determines compliance with applicable state and County licensing requirements and standards; issues or denies adult care home licenses based on applicable standards criteria.
- Prepares written reports and correspondence including as appropriate in response to licensing violations, determines the necessary corrective action to be taken by the licensed provider and when appropriate, determines what type of sanction(s) will be imposed including civil penalties, conditions on license, denial, suspension or non-renewal license.
- Plans and coordinates the certification program for care givers and resident managers providing service in adult care homes; provides consultation to providers, applicants and caregivers on complex, technical issues and various aspects of operating and/or working in adult care homes; interprets and applies the Administrative Rules to assure adult care home providers operate their home in compliance; writes procedures for the Adult Care Home Licensing Program and communicates new procedures to providers; conducts interviews and tests for English comprehension; approves or denies individual certification.
- Plans, organizes and presents the Adult Care Home Orientation to potential providers and resident managers; advises and counsels providers regarding applicable requirements, rules and regulations; approves and denies employment of resident managers and other care givers; approves or denies requests for training for the mandatory continuing education credits; interprets and applies the Administrative Rules to review and approve all adult care home providers private admission contracts and policies.
- Responds to and investigates complaints regarding alleged licensing violations; determines the course of action needed; consults with County Counsel regarding legal actions taken; testifies at hearings regarding licensing actions and provides evidence in support of actions taken.
- Participates in leading the adult care home licensing program work and support staff; may train, assign and review work of clerical support staff; provides consultation and assistance to aides or volunteers; reviews license and caregiver applications to determine if qualifications and training requirements have been met.
- Participates and serves on various committees; consults with or provides information to agency staff and other social services professionals.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Laws, rules and regulations applicable to the licensing of adult care home (ACH) facilities; certification requirements for adult care home e providers; methods and principles used to conduct licensing assessments and investigations; principles and techniques of interviewing and public speaking; office procedures, practices and equipment, including computer operation.
Some knowledge of: Community resources for the elderly and disabled; basic principles and techniques of supervision.
Skill to: Interview and investigate adult foster care providers to obtain information needed to assess licensing eligibility status; interpret policies, procedures and requirements applicable to the licensing of adult care home facilities and certification of adult care home providers; analyze data on alleged licensing violations and determine appropriate course of action; prepare and present written and oral presentations; enter and retrieve data on a computer; establish and maintain effective working relationships with providers, agencies and other social services professionals; communicate effectively, both orally and in writing; prepare and maintain accurate and legible records; plan, organize and lead the work of assigned staff.
Some duties include exposure to environmental factors and unpleasant living conditions and behaviors.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Must pass a pre-employment drug test.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.
The ACH Licensing Specialist is part of a promotional career path. Incumbents in the ACH Assistant Licenser classification may be promoted to open positions in the ACH Licensing Specialist classification upon completion of an approved training and development plan. Possession of the required knowledge, skills and abilities at the higher level must be documented in an approved promotional appraisal form.