CLASSIFICATION NO. 255
LIBRARY SECTION SUPERVISOR
Under direction, to supervise a section within the County library system pertaining to circulation, technical services or reference; to plan, organize and supervise the work of personnel at County library branches; to develop, evaluate and maintain the library's collection; to assist in planning; and to do other work as required.
The Department of Business and Community Services provides programs and services to County residents and businesses through the North Clackamas Parks and Recreation District (NCPRD), Library Services, Parks and Property Resources, Business and Economic Development, Library Network and Veterans Services divisions.
The Library Services Division provides patron services at library branches in various locations throughout the County. The Library also cooperates with the Metropolitan Interlibrary Exchange which provides checkout and return services between several libraries in the regional area.
The Library Section Supervisor oversees the operation of an activity or program within all branches in the Clackamas County public library system. This classification is responsible for the development, and promotion of the section activities, but also assists the Library Director in other areas of library administration, such as development of goals and objectives and planning. Currently, this classification has one allocated position responsible for the circulation section.
The Library Section Supervisor differs from the Librarian that performs complex professional library functions such as cataloging, reference services and Children’s Services.
Duties may include but are not limited to the following:
- Manages activities and programs within a section of the library system; develops appropriate procedures and training programs; oversees the scheduling of section personnel at library branches to ensure adequate coverage and effective customer service.
- Hires and supervises library staff within a section; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments; motivates employees to provide quality service to citizens.
- Assists in developing the library's collections; reviews and evaluates new publications and patron requests for acquisitions; selects materials for purchase; rotates collection through library branches; evaluates print and non-print donations for suitability; removes items from collection as warranted.
- Promotes library patronage through planning and implementing service programs and marketing strategies; develops and recommends customer service enhancements; oversees collection development that responds directly to customer requests; develops, coordinates and presents public and customer classes and training; plans, develops and coordinates public/customer events with staff.
- Coordinates section program activities with staff, such as communicating and coordinating staff training needs and methods; coordinating policy and procedure development and implementation; coordinates, schedules and facilitates periodic staff meetings.
- Assists Library Director in library administration and facility management; assists in, planning and the development of goals, objectives and standards; recommends, implements and/or interprets policies, programs and plans; develops procedures for public services within general policy guidelines.
- Participates in professional and community organizations, meetings and task forces; responds to inquiries and complaints about service issues and book selection.
- Represents Director and manages library in the absence of the Director; may act as information systems administrator for the section; represents library at meetings.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Principles and practices of public library administration, collection development and circulation systems within area of specialty; procedures for cataloging, reference and bibliography; principles and techniques of personnel management and program planning; public relations techniques; library/network facilities and services.
Skill to: Communicate effectively, both orally and in writing; develop and maintain contemporary library collection and public service programs within fiscal limitations; plan and implement comprehensive library programs which stimulate public interest and meet community needs; supervise, evaluate, motivate and train assigned staff to provide quality public service in a tactful and courteous manner; establish and maintain effective working relationships with the public, County personnel and representatives from other libraries, the business community and citizen groups; operate office equipment, including personal computers and software applications.
Some positions require lifting to shelve, standing for extended periods, squatting, bending, kneeling and reaching occasionally; incumbents may be exposed to a variety of environmental elements, including dust.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Employment for these positions is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with state and federal legislation.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Master’s Degree in Library Science (MLS) OR any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.