Established:  09/74
Revised:  01/93, 12/07
FLSA:  Exempt
EEO:  1



Under administrative direction, to plan, organize, direct and manage the administrative and program activities of the Community Solutions Division; and to do other work as required.


The Community Solutions Division within the Department of Human Services provides services to disadvantaged, unemployed and under-employed County residents.  This Division works in partnership with other human services, economic development organizations and employers to increase the number of jobs available to Clackamas County residents.  The Community Solutions Division also assists established, expanding and relocating companies to acquire trained and productive workers.  Programs include vocational and remedial education, on-the-job training, work experience, career counseling and assessment, job placement and retention services, job search workshops, residential weatherization services, mediation and dispute resolution services, and programs for high risk youth.

The Community Solutions Director plans, coordinates, evaluates and administers all services provided by the division.  The Community Solutions Director reports to the Director, Department of Human Services, serves as a Board member on the regional Workforce Investment Council, acts as a liaison between the County and community agencies and local Chambers of Commerce, and provides general direction to division managers.


Duties may include but are not limited to the following:

  1. Recommends and implements new and revised policies to respond to service needs; establishes goals and objectives and supervises the preparation of the division's annual program plan; ensures provision of services is in compliance with Federal and State statutes, rules, and regulations.
  2. Participates in federal, regional and state organizations, commissions, task forces and groups to promote and coordinate division programs; represents the County in drafting, introducing, advocating and testifying on related legislation; provides input to the Workforce Investment Council; responds to business and citizen concerns regarding program operations.
  3. Develops and manages the Division's annual and supplemental budgets including federal and state grant funds; presents budget proposals to department head and County budget committee; oversees the monitoring of revenues and expenditures; researches alternative funding sources including preparing, negotiating and/or approving grant proposals and contracts.
  4. Hires and directs division management and other staff to provide quality service to citizens and County staff; coaches and motivates staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
  5. Provides administrative direction to management staff in program planning and development, and sensitive issues which could subject the County to significant liability.
  6. Oversees and conducts public relations, outreach and job development activities; provides program information and develops resources within community and private organizations, businesses and the public; provides direct client services as needed to facilitate daily operations.
  7. Oversees the information technology resources needed to efficiently manage the Division; consults with County’s Information Services Department regarding County standards and practices related to hardware, software, networks and databases; ensures that division staff receive training necessary to use current technology.


Thorough knowledge of: Principles, methods and techniques of public and business administration, personnel management and budget/grant administration; participative management theories; applicable federal, state and local statutes, rules and regulations; functions and services related to division’s employment and training, dispute resolution and mediation, and weatherization activities; state and local government operating methods and procedures; funding sources and financing methods; techniques of negotiation and public relations.

Skill to: Communicate effectively, both orally and in writing; prepare and deliver oral presentations to public and private groups; develop and implement operational and administrative policies; prepare and justify budget requests and grant proposals; interpret and apply pertinent Federal, State and local statutes, rules and regulations; organize, direct, train, evaluate, supervise and discipline supervisory, professional, technical and administrative staff; manage staff in a positive and collaborative manner to ensure high level performance and qualify; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to feedback and changes desired by citizens and County staff; manage multiple priorities; establish and maintain effective working relationships with outside agencies, elected officials, County employees and the public.


Must successfully pass a criminal history check which may include national or state fingerprint records check.

Driving is required for County business on a regular basis or to accomplish work.  Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.


Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.