CLASSIFICATION NO. 378
DEPUTY DIRECTOR, BUSINESS AND COMMUNITY SERVICES
Under administrative direction, to plan, organize, direct and manage the administrative and program operations for the Department of Business and Community Services; to manage the Business and Economic Development Division; and to do other work as required.
The Department of Business and Community Services provides programs and services to County residents and businesses through the North Clackamas Parks and Recreation District (NCPRD), Library Services, Parks and Property Resources, Business and Economic Development, Library Network and Veterans Services divisions.
The Deputy Director, Business and Community Services is responsible for planning, coordinating and administering a comprehensive system of management functions in accordance with revenue and expenditure limitations, department requirements and legal guidelines. The incumbent acts as the department director in his/her absence and ensures that all division managers comply with administrative, personnel and policy direction on all programs operated by the department.
The Deputy Director also directly manages the Business and Economic Development division and the implementation of business recruitment and expansion and economic development strategies and projects to support and maintain the County's economic viability through commercial/industrial development, and in business recruitment, retention and expansion. The incumbent establishes goals and objectives to implement economic and business development strategies and supervises staff in the implementation and execution.
Duties may include but are not limited to the following:
- Assists the department director in the administration of department programs and operations; acts as Director in his/her absence; manages designated projects as requested by the Director or Board of County Commissioners/County Administrator including coordination of staff, consultants and contractors; develops systems and controls with all divisions to improve quality of processes, performance and customer service.
- Assists the department director in developing and implementing new and revised policies, establishing goals, standards and objectives, overseeing the preparation of divisions’ annual program plans, and ensuring the provision of services is in compliance with Federal, State and local statutes, rules and regulations.
- Prepares and oversees economic development budget proposals and grant applications to enhance County economic development; develops work plans and budgets for the Business and Economic Development division; coordinates funding, planning, and intergovernmental agreements with other government agencies.
- Oversees the program to establish, retain and expand business in Clackamas County; provides and oversees marketing and development advice and assistance to businesses and individuals; develops strategies and programs to assist potential employers in selecting the County as their place of business.
- Establishes partnerships and participates as a member and leader with private and public organizations such as the Chambers of Commerce, regional and state and federal economic alliances and service clubs to promote and coordinate business and economic development programs and develop regional strategies; provides and oversees staff assistance to local commissions, advisory boards and task forces with interests in local and regional development issues; networks and promotes communications necessary to realize the program's vision and mission and funding needed to achieve business objectives.
- Assists department director and/or hires and directs supervisory and professional staff; prepares performance evaluations; administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments; motivates employees to provide quality service to citizens.
- Facilitates and coordinates revenue and resource sharing among divisions to include shared marketing and opportunities for joint community relations projects for the department; in consultation with division managers and budget team participants develops and recommends annual and supplemental budgets and budget performance.
- Represents the department to public and private agencies and groups; makes presentations before commissions, boards and the public; responds to citizen inquiries and complaints.
- Administers department-wide personnel policies; provides consultation and direction to divisions on personnel policies and issues; facilitates department's succession planning efforts.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Principles and practices of public administration, including personnel management, program planning and budget, grant and contract administration; participative management, group facilitation, team building and conflict resolution skills.
Working knowledge of: Public and private sector economic development processes and practices; planning, zoning and land use development laws, regulations and processes; public financing methods and grants research and development; marketing methods for attracting and retaining commerce; marketing, promotion and public relations; principles and practices of project management; Federal, State and local regulations, rules, codes and ordinances and environmental, social, economic and legal issues related to department divisions and programs.
Skill to: Communicate effectively, both orally and in writing; prepare and deliver oral presentations to public and private groups; formulate and implement operational and administrative policies; plan, develop and evaluate funding requirements; prepare and justify budget requests and grant proposals; review contracts for compliance with County policies and legal requirements; direct staff in continuous efforts to improve quality, productivity, customer service and to maximize resources; incorporate team participation in decision making; respond to requests by citizens, County elected officials, County Administrator and other County staff; establish and maintain effective working relationships with the public and other County personnel, special interest groups, elected officials and other public and private agencies; analyze and evaluate complex economic and financial data; evaluate marketing materials and programs to promote, attract and retain business enterprises; creatively resolve business development issues between employers and governmental organizations.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.