CLASSIFICATION NO. 399
Under general direction, to plan, organize and manage County-wide risk management programs and activities; and to do other work as required.
The Risk Management Division within the Department of Employee Services provides for the protection of County assets from financial loss, employee injury, material damage and claims liability.
The Risk Manager is responsible for an enterprise-wide comprehensive risk management program which identifies, evaluates, controls and minimizes the County's exposure to potential loss or liability. The incumbent reports to the Director, Department of Employee Services and provides direction to professional and administrative support staff.
The Risk Manager differs from the Benefits Manager which is responsible for the implementation, maintenance and administration of the County's employee benefits programs. It also differs from other human resources management classifications which manage a program section within the Personnel Division, such as employee recruitment and selection, personnel ordinance and policy administration, position classification and compensation, diversity or employee training and development.
Duties may include but are not limited to the following:
- Develops and implements risk management policies, goals and objectives; identifies opportunities for improving division operations; promotes risk management, safety, accident prevention, loss prevention activities and programs; ensures division operations are in compliance with Federal and State statutes, rules, and regulations.
- Provides staff support and advice to the Board of County Commissioners, elected officials and department directors on risk management issues and projects, claims status and insurance matters; prepares, reviews and presents staff reports and recommendations; coordinates legal activities with County Counsel and outside legal counsel; prepares reports on current status of insurance claims and loss prevention/loss control programs; regularly presents current information to County directors and management staff.
- Analyzes and recommends insurance coverage; prepares insurance specifications and negotiates policies with brokers; establishes procedures for monitoring and adjusting claims; maintains records, analyzes data and prepares reports on insured and uninsured claims; identifies areas requiring additional loss control activities to reduce claim frequency and severity; investigates accidents.
- Prepares and manages budgets and accounting records for self-insured reserve funds; establishes and allocates costs to County departments based on loss experience and related factors.
- Prepares and administers annual and supplemental budgets for the division; presents budget proposals to department director; oversees the monitoring of revenues and expenditures.
- Monitors legislative and administrative actions which affect County risk management programs, including unemployment compensation, workers compensation, casualty and liability insurance, tort liability, occupational hazards, safety, environmental hazards and related issues; monitors and interprets changes in laws and regulations; makes recommendations to ensure County programs maintain compliance.
- Hires and supervises professional and administrative support staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
- Manages, directs and organizes the County's self-funded and self-administered workers’ compensation program; supervises the day-to-day processing of workers’ compensation claims including disability benefits, medical treatment, reserves and permanent disability calculations, and early return to work; monitors State of Oregon requirements for providing timely and accurate claims processing provisions.
- Negotiates and administers contracts for third party administrators, insurance providers, claims adjusters, legal services and others as required for program administration and delivery of services.
- Manages and directs the investigation and adjudication of a wide range of claims filed against the County.
- Conducts analytical studies and trend analyses of claims activities to identify, evaluate and analyze risks; prepares reports of findings, alternatives and recommendations.
- Participates as a member of the Employee Services management team; participates in department budgeting and long-range planning processes; participates in policy and program decisions with other members of management team.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Principles and techniques of risk management; principles and practices of insurance underwriting; safety, security and other loss prevention methods; claims administration techniques; Federal and State laws, codes and regulations applicable to insurance, workers compensation, liability, safety and unemployment claims.
Working knowledge of: Principles and practices of public administration, including budget administration, contract administration and personnel management; participative management theories; cost control methods; financial record keeping and reporting procedures; research techniques.
Skill to: Develop, implement and evaluate risk management and insurance programs; plan, implement and evaluate loss control programs, including safety, accident prevention, property conservation and fire prevention; design and maintain complex record keeping systems; interpret and apply insurance policies, contracts, ordinances, laws and regulations; investigate claims and negotiate settlements; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with elected officials, government agencies, insurance brokers, County employees and the public; prepare and administer budgets; research, analyze and report on statistical data; communicate effectively, both orally and in writing.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.