CLASSIFICATION NO. 540
Under general supervision, to prepare clinic patients for physical examinations, collect specimens, perform routine diagnostic tests and record health information; to perform necessary clerical support functions in patient reception and medical records; and to do other work as required.
The Public Health Division within the Department of Human Services promotes and protects the health of County residents. The Division’s services include health assessment, treatment and referral, immunizations, prenatal care, family planning, nutrition education and counseling, animal control, inspection/licensing of restaurants and monitoring communicable diseases.
The Health Assistant performs medically related tasks to assist professional health care providers in the delivery of services to clinic patients. Positions also provide clerical support in patient reception and in the maintenance of medical records, supplies and materials.
The Health Assistant differs from the Dental Assistant which performs similar duties to assist dentists, and from the Nutrition Assistant which conducts nutrition assessments and tests clients for nutrition-related health problems. It further differs from the Clinic Aide which maintains clinic areas and assists with patient preparation, but does not perform venipuncture, laboratory tests or first aid.
Duties may include but are not limited to the following:
1. Greets and instructs patients on visit process; prepares patients for examination; obtains medical history and takes vital signs; records weight, height, temperature, blood pressure and pulse; gathers patient chart, test results and other reports.
2. Assists providers with medical examinations and procedures; prepares instrument trays, changes dressings and cleanses wounds; provides follow-up instructions to patients and arranges and tracks referrals as directed by providers.
3. Collects specimens and performs standard diagnostic tests, such as hemoglobin count, pregnancy tests, urine tests, quick strep screens, blood glucose, EKG’s and hearing and vision tests; prepares, processes and delivers specimens to clinic laboratory or packages for outside laboratory.
4. Performs basic first aid, such as ear and eye lavages, changing dressings, stitch removal and treating minor burns, cuts and scrapes under direction of health care provider.
5. Maintains examination rooms and laboratory; set up examination rooms with appropriate supplies and equipment; keeps rooms stocked with supplies and linens; orders supplies for providers; cleans, sterilizes and stores instruments; works with providers and other staff to create and maintain effective flow of patients in clinic.
6. Performs medical office tasks; greets patients and schedules appointments; responds to telephone inquiries; processes referrals and release of information forms; performs data entry and prepares clinic reports.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Basic medical terminology; principles and techniques of sanitation and sterilization; techniques of medical record documentation and confidentiality; routine laboratory testing procedures; interviewing techniques; public health services; medical office practices and procedures; basic math.
Skill to: Obtain and record human vital signs; make observations concerning general health conditions; collect, process and record lab specimens; perform venipuncture; provide instructions to individuals with varying backgrounds and abilities; communicate effectively, both orally and in writing with staff, clients and the public; maintain accurate and complete records; clean, disinfect and sterilize clinic areas and equipment; operate and maintain various laboratory testing equipment; operate standard office equipment; establish and maintain effective working relationships with the public, patients and health care professionals.
This position involves exposure to bodily fluids and routine contact with individuals who have communicable diseases.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Must pass a pre-employment drug test.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.
Health Assistant is a promotive classification; open positions may be filled by external recruitment or through promotional opportunity for incumbents in the Clinic Aide classification.