CLASSIFICATION NO. 574
MENTAL HEALTH PROGRAM MANAGER
Under direction, to plan, organize and direct a mental health program providing various treatment services to clients; to oversee a mental health clinic or facility; and to do other work as required.
The Community Health Division within the Department of Human Services promotes and protects the health of County residents. The Division's services include health care treatment and referral, immunizations, prenatal care, family planning, treatment of chronic and transitory mental and emotional disorders, alcohol and drug abuse, gerontological and adolescent problems, and developmental disabilities. The Division provides counseling, day treatment, case management, civil commitment, crisis response and vocational rehabilitation services, nutrition education and counseling, emergency medical services, primary care and dental services, animal control, medical examiner, vital records, inspection/licensing of restaurants and monitoring communicable diseases.
The Mental Health Program Manager oversees the provision of a variety of treatment services within a large, broadly defined program. Incumbents also oversee an outpatient clinic or facility and direct the work of professional and clerical support staff which may include subordinate supervisory or lead personnel.
The Mental Health Program Manager differs from the Mental Health Program Supervisor which supervises a program serving a specific client population, and does not have responsibility for overseeing a full service mental health clinic or facility.
Duties may include but are not limited to the following:
- Develops, implements and evaluates a mental health treatment program; identifies needs and recommends new and revised program services; develops and recommends policies, procedures, goals and priorities; coordinates services with other Division programs.
- Determines service program design, treatment methods, staff assignments and allocation of resources; ensures delivery of services conforms to standards, policies and legal guidelines.
- Hires and directs supervisory, professional and paraprofessional staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
- Oversees a mental health clinic and/or facility; reviews and approves clinical and clerical staff scheduling; serves as facility contact for all emergencies.
- Assists in preparing program budgets and grant applications; monitors revenues and expenditures; responds to billing problems referred by clerical supervisor.
- Participates in state and local organizations and task forces to promote and coordinate mental health programs; serves as liaison with other County departments and divisions, government agencies and community groups.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Principles and practices of psychology, psychopathology, and behavior modification, analysis and assessment; theories of normal and abnormal behavior; State of Oregon Mental Health Division Administrative Rules, Children's Services Division regulations and client process monitoring systems; principles and practices of individual and group counseling; principles and practices of public administration, personnel management and grant and budget preparation and administration; participative management theories; case management methods.
Working knowledge of: Office equipment, including personal computers and software programs.
Skill to: Communicate effectively, both orally and in writing; develop and implement program goals and policies; prepare and justify budget requests, interpret and apply provisions of Federal, State and County statutes, rules and regulations; organize, direct, train, evaluate and discipline supervisory and professional staff providing mental health services; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with County employees and the public; operate computer software and other office equipment.
Within six months of hire, possession of a license granted by the State of Oregon to practice as a Psychiatrist or a Psychologist or a Clinical Social Worker or Licensed Professional Counselor or a Psychiatric Nurse Practitioner.
Designation as a "Qualified Mental Health Professional" as established by the State of Oregon Mental Health Division.
May be required to participate in 24 hour a day emergency program services.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Must pass a pre-employment drug test.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.