CLASSIFICATION NO. 585
BEHAVIORAL HEALTH CLINIC MANAGER
Under general direction, to plan, organize, direct and manage clinical services for behavioral health programs and services within the Community Health Division; and to do other work as required.
The Community Health System Division within the Department of Human Services offers comprehensive population and individual health care services to residents of the County. The Community Health Division is responsible for programs that meet the County's role as the Public Health and Mental Health Authority. These programs include public health services, such as vital records, inspection and licensing of restaurants and monitoring communicable diseases, as well as behavioral health services, such as emergency preparedness, civil commitment, 24-hour crisis intervention and treatment services. The Community Health System Division also provides oversight and monitoring of ambulance services.
The Behavioral Health Clinic Manager is responsible for managing the direct provision of behavioral health services on a countywide basis. The incumbent reports to the Behavioral Health Systems Director.
The Behavioral Health Clinic Manager differs from the Community Health Business Services Manager which is responsible for the development and administration of business and administrative systems and operations for the Community Health Division in accordance with federal, state and local regulations governing health care operating and financing practices. It also differs from the Clinical Operations Manager, which is responsible for providing general direction and coordination of primary care programs delivering direct client services in the clinic environment.
Duties may include but are not limited to the following:
- Oversees clinical operations for behavioral health services programs; coordinates with other functions within the Community Health Division; consults with division director and other administrative staff members on matters of policy, program formulation, budget development and grant submission; develops, recommends and/or evaluates new and revised rules, policies, procedures, goals and priorities to respond to division needs, and to improve the effectiveness of behavioral health program operations within the Community Health Division.
- Develops, coordinates, assigns, supervises and evaluates behavioral health services, which may include testing, research and consultation; performs specific services as requested by the division director; provides input in oversight of subcontracted services related to behavioral health clinic programs.
- Reviews staff clinical performance for appropriateness and productivity; ensures clinical records conform to standards; responds to client and staff grievances.
- Hires and directs clinical management staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County department.
- Works with DHS divisions, County departments, government agencies and community groups; state and local organizations and task forces to promote and coordinate behavioral health clinic programs.
REQUIRED KNOWLEDGE AND SKILLS
Comprehensive knowledge of: Principles and practices of mental health and addiction treatment, ethical and legal issues related to treatment; research methodologies and techniques of data collection and statistical analysis.
Thorough knowledge of: Principles of community behavioral health services; State of Oregon Mental Health Division Administrative Rules related to behavioral health services; community health and the principles of health integration practices; principles and practices of public administration, personnel management, organizational processes and design; budget and grant preparation and administration; participative management theories; care coordination and principles of recovery based treatment.
Skill to: Communicate effectively, both orally and in writing; prepare and deliver oral presentations to public and private groups; develop and implement clinical policies; prepare and justify budget requests and grant proposals; interpret and apply pertinent provisions of Federal, State and County statutes, rules and regulations; organize, direct, train, evaluate and discipline supervisory and professional staff providing mental health and community health services; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with government agencies, community groups, County employees and the public.
Designation as a "Qualified Mental Health Professional" as established by the State of Oregon Mental Health Division.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.