Established: 07/94
Revised: 03/11
FLSA: Exempt
EEO: 2



Under general direction, to plan, organize and direct the overall operations and staff of the Housing Services Division; and to do other work as required.


The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains and develops housing for low and moderate income persons particularly for those with special needs. The HACC is a division of the County's Health, Housing and Human Services Department.

The HACC Housing Services Manager has full management responsibility for supervisory and professional staff, program operations, which provides housing services to low and moderate income residents through such programs as Section 8 Housing Choice Vouchers, Shelter Plus Care, and Family Self-Sufficiency. The incumbent also ensures compliance with federal regulations, landlord/tenant laws, and other applicable state and federal statutes.

The HACC Housing Services Manager reports to the Housing and Community Development Director.


Duties may include but are not limited to the following:

  1. Oversees program work activities including annual/interim recertification process, initial and annual inspection process, issuance of housing assistance payments, termination hearings and eviction conferences, recovery of housing assistance payments and damage claim repayment accounts, and court eviction proceedings; resolves landlord, tenant and general public inquiries or complains.
  2. Hires and supervises division staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments.
  3. Develops, recommends and implements program policies, procedures and guidelines; interprets and clarifies relevant policies and procedures; develops Inter-Governmental Agreements, service contracts, and/or Memorandums of Understanding.
  4. Administers department activities in accordance with Housing Authority policy, HUD regulations and state and federal statutes; reviews and analyzes changes in statutes and regulations; ensures maximum utilization of available housing assistance consistent with allocated funding.
  5. Prepares, monitors, and recommends the annual housing services budget; researches, prepares and maintains reports, records and correspondence; oversee compliance and quality control with HUD’s mandatory on-line reporting system.
  6. Coordinates Housing Services activities with those of other departments and outside agencies and organizations; oversees development and implementation of Family Self-Sufficiency programs and activities to foster successful tenancy and transition to self-sufficiency.
  7. Directs quality control housing inspections to assure compliance with Housing Authority policies and federal regulations.
  8. Serves as liaison between HACC and social service agencies in coordinating community services to tenants; may serve on committees relating to programs or services for tenants.
  9. Reviews and analyzes changes in Federal regulations, handbooks, and landlord/tenant statutes; develops modifications as appropriate.
  10. Acts as contract administrator for a low income housing development complex; reviews housing assistance payment contract to ensure accuracy; approves annual rent increases; conducts annual audit of project.


Thorough knowledge of: Organization and management practices as applied to the analysis and evaluation programs an polices; principles of supervision, training and performance evaluation; pertinent Federal, State, and local laws, codes and HUD regulations; principles and practices of public housing management; budget preparation and administration; federally assisted housing program policies; self-enhancement programs for economic advancement; community employment and training programs; low income, elderly and minority populations.

Skill to: Plan, organize and direct division operations; apply polices, regulations and statutes to specific situations; communicate effectively both verbally and in writing; direct and supervise the work of subordinate staff; analyze and interpret/apply regulations and statutes; develop and implement recommendations/solutions to program planning; establish and maintain cooperative working relationships with staff, departments, outside agencies and organizations, and the public; draft and negotiate Inter-Governmental Agreements, service agreements, and/or memorandums of understanding.


Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

Must successfully pass a criminal history check which may include national or state fingerprint records check.

Must successfully pass a pre-employment drug test.


Any satisfactory combination of experience, knowledge and training that demonstrates possession of the required knowledge and skills.

Edited: 11/16