CLASSIFICATION NO. 852
LABORATORY QUALITY CONTROL ANALYST
Under direction, to plan, organize and coordinate the quality assurance and quality control programs and activities of the water quality laboratory; to participate in the development, maintenance and implementation of quality assurance standards; to coordinate and monitor the regulatory compliance requirements of the laboratory; to lead the work of assigned staff; and to do other work as required.
The Department of Water Environment Services manages and operates the County's utilities service districts including sewerage facilities, collection systems, pumping and lift stations, treatment plants and storm and surface water facilities and structures.
The Laboratory Quality Control Analyst is responsible for planning and coordinating the Department of Water Environment Services’ quality assurance and compliance program and activities relating to the collection, testing and analysis of laboratory samples; care and maintenance of testing and holding equipment; and compliance with regulatory and accreditation standards. The incumbent develops, implements and maintains process control, compliance and safety standards, and recommends needed adjustments to methods, techniques and procedures that ensure the highest quality and accurate results of laboratory sampling, testing and analysis. The incumbent also leads the work of Laboratory Analysts and provides training for new hires.
The Laboratory Quality Control Analyst differs from the Laboratory Analyst, which provides testing and analysis, but does not perform the duties related to Agency oversight of Quality Assurance standards. It also differs from the Environmental Monitoring Manager, which has administrative oversight of the Environmental Monitoring Division and its programs, including Quality Assurance.
Duties may include but are not limited to the following:
- Leads the water quality laboratory in a team environment; assists in selecting, training, motivating and evaluating laboratory personnel and others involved in training; assigns and reviews work; coordinates staff schedules; participates as a team member in program activities; coordinates activities with other teams, departments and agencies; analyzes and facilitates resolution to program issues.
- Coordinates and oversees laboratory program activities relating to sampling, testing and analysis; develops, administers and implements Quality Assurance standards, ensuring efficient and effective processes and procedures; organizes and coordinates Agency compliance to the State of Oregon Department of Environmental Quality (DEQ), federal Environmental Protection Agency (EPA), National Pollutant Discharge Elimination System (NPDES), and Oregon Environmental Laboratory Accreditation Program, and other regulatory agency standards, regulations and other requirements; assures that laboratory facilities and equipment meet these compliance standards; prepares compliance reports and coordinates annual and other periodic reporting requirements to regulatory agencies and management.
- Develops and recommends annual work plan and budget for the laboratory, including contracted services; monitors and controls expenditures; oversees and coordinates special projects and contracted services.
- Evaluates, analyzes and interprets laboratory test results; oversees sample handling and custody procedures; resolves non-conformance issues such as omissions and inconsistencies; makes decisions regarding sample validity; monitors analytical holding times; contracts with professional organizations and individual consultants for testing and analysis services.
- Maintains laboratory information management system; coordinates with local area network administrators to ensure standardization of computer-generated laboratory reports to meet customer and State and federal requirements.
- Reviews daily and other periodic reports and evaluations; identifies trends or patterns in test results; assists in response to and coordination of violations of standards; serves as a resource for and provides feedback to management in identifying, recommending and implementing adjustments to methods, techniques and analysis.
- Employs archive management standards to maintain and update laboratory and environmental monitoring files; ensures reports, certifications, raw and processed data, and other documents are recorded and/or filed in a timely manner and in appropriately accessible form and location; ensures compliance with safety procedures and regulations according to County and OSHA standards and requirements; plans and implements safety and technical training programs; participates in the development of written procedures for laboratory safety activities; reviews safety concerns and suggestions; serves as Laboratory Chemical Hygiene Officer.
- Provides public and customer service support to County operations and other municipalities; responds to complaints and inquiries; conducts facility tours and public information meetings; answers technical questions.
- Performs Laboratory Analyst duties and related work as needed.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Operations, services, activities and procedures of laboratory quality assurance and quality control programs; advanced principles and practices of analytical chemistry, including instrumentation, computerization and bioassay methods; basic principles and practices of biology, microbiology and environmental science; mathematics and statistical analysis; laboratory analysis, data assessment and reporting; standard laboratory procedures, methods and techniques used in the sampling, examination and testing of environmental and industrial water and wastewater; Federal, State and County regulations regarding testing laboratory safety procedures, including management of occupational, chemical and biological hazards; operation and capabilities of laboratory equipment; principles and practices of program coordination and facilitation, including planning, scheduling, monitoring, problem solving, research, record keeping and evaluations; application and interpretation of Agency directives and procedures; local, State and federal laws and regulations, industry trends and best practices; basic leadership principles; principles and concepts of work teams.
Skill to: Communicate effectively, both orally and in writing; effectively plan, organize, coordinate, carry out and evaluate assigned program goals and objectives; coordinate and evaluate the work of subordinate work unit staff; interpret and effectively apply related laws, regulations, policies and procedures; improve program services; analyze situations thoroughly, identify potential problems, find and implement effective solutions; establish and maintain effective working relationships with managers, coworkers, other governmental jurisdictions and agencies, volunteers and the public; understand and execute complex oral and written instructions; apply available guidelines, policies or procedures in diverse situations; prepare and present clear written correspondence, reports and materials from general notes and concepts; effectively provide technical assistance to staff, other agencies and the public; budget appropriately for operational and personnel needs and contingencies.
Incumbents are exposed to bacteria, viruses and toxic materials in wastewater. Work activities involve using delicate technical instruments, handling chemicals and bacteriological waste matter.
Within 2 years of hire, ability to be designated as “technical director” of environmental lab, according to the Department of Environmental Quality (DEQ), State of Oregon. This designation generally requires a Bachelor’s degree with specific credit hours and minimum years of experience.
Ability to lift and carry forty pounds.
Employment is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
MINIMUM RECRUITING STANDARDS
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.