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C-COM dispatcher named Telecommunicator of the Year

C-COM Lead Dispatcher Kory Oman has been awardedTelecommunicator of the Year by the Association of Public Safety CommunicationsOfficials (APCO).  Oman was selected from 41 candidates across thecountry. 

APCO is the professional association for public safetycommunications agencies.  Each year APCO accepts applications fromagencies whose staff exhibit outstanding work in the various award categories.

Each applicant for this award is evaluated on how theyperform as a team player, their demonstrated knowledge and skills of the job,interaction with citizens and user agencies (police, fire and medicalresponders), overall work performance for the year, customer service, and anyother exceptional work performed in the center.

Oman’s work at C-COM includes leading a team of 9-1-1dispatchers and serving as a trainer for new employees.  He was part ofthe team that worked the Oregon City Police Shooting in which Officer Libke wasshot and killed and was working the primary police radio when the shootingoccurred.

Oman demonstrated excellent dispatching skills, along withcoordination of the rest of the dispatch team working that day to ensure allavailable resources arrived at the scene. 

He has also taken a lead role in the search andimplementation of a new Computer Aided Dispatch (CAD) system for C-COM. This is a joint project with Lake Oswego Communications (LOCOM) and WashingtonCounty Consolidated Communications Agency (WCCCA).  Oman has been workingwith line level staff from all of the agencies to ensure minimum needs arebeing addressed.

For more information, please contact Tim Heider,503-742-5911 or theider@clackamas.us

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