Mission, vision and values
Clackamas County 9-1-1 provides superior public safety dispatch services in a skilled, expedient and respectful manner to the citizens and agencies we serve. With a commitment to excellence and through continuing education and improved technology, we help save lives, protect property and proudly know we make a difference.
SERVICE – RESPECT – TRUST – UNDERSTANDING
The Administrative Team is responsible for maintaining C-COM's budget, human resources, and records.
The Director, in conjunction with staff, develops the budget, which is approved both by C-COM's Member Board and the Clackamas County Board of County Commissioners.
|Administrative Assistant to the Director||Merry Broughal
|Office Specialist (audio records)||Jodi Eichler
The Operations Team is responsible for implementing the agency's polices and procedures related to emergency and non-emergency call taking and dispatching.
Operations includes emergency and non-emergency call taking, fire dispatching, and law dispatching and all elements of those positions, essentially the core services of the agency.
|Operations Manager||Mark Spross
|Operations Supervisors||Brandy Ritter
|Training and Quality Assurance Coordinator (TQAC)||Lindsey Nicholson
The Technical Team is responsible for maintenance and preventive maintenance of the C-COM facility, radio, telephone, and computer equipment. The team also coordinates with various contractors to ensure equipment that provides the vital link to the public and public safety responders functions properly.
|Communications Manager (Technical and Accreditation)||Cheryl Bledsoe
|Technical Coordinators||Gerry Wiese
|9∙1∙1 Emergency Communications Data Specialist||Jim Paul