Conflict Management and Mediation skill development

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Basic Mediation courses

These courses teach the skills and techniques of interest-based mediation. Learn a practical and structured process for helping people in conflict find mutually agreeable solutions. The methods you will learn can be used with all kinds of conflicts, including interpersonal, workplace, family, neighborhood, business, and intercultural.

Conflict Management course - for those who are interested in managing interpersonal conflict in the workplace or at home. This two-day training will provide conflict resolution models and interactive exercises to help you manage conflict constructively.

Mediation course - learn the process and skills of mediation through role play exercises with professional mediator coaches.

Participants will be eligible for continuing education units through Clackamas Community College.

For more information, contact Amy Herman, Mediation Services Supervisor at or 503-655-8700