Clackamas County Juvenile Department
The Juvenile Department is seeking to hire temporary On-Call Relief Workers to be placed on a list to provide 24-hour coverage at the Juvenile Intake and Assessment Center (JIAC).
Roles and Responsibilities
- Accept custody of youth from police and the supervision of youth while in JIAC
- Gather information from the youth, family, police and other agencies to determine appropriate levels of intervention
- Assessment of specific, medical, mental health, or crisis needs of youth
- Documentation through data entry and written reports
- Plan development for the youth, addressing community safety concerns and the needs of the youth
- Photographing and fingerprinting youth
- Answer emergency/crisis phone calls from parents, youth, and other agencies
- Reviewing electronic monitoring data and contacting appropriate parties as needed
- Taking custody of youth from law enforcement in the community and securely transporting youth to the JIAC or other settings such as detention or shelter care.
Minimum Qualification Requirements
- At least six (6) months of experience working with at risk youth
- Ability to prioritize tasks and organize work
- Strong interpersonal skills that translate into:
- Ability to establish and maintain effective working relationships and partnerships both internally and externally
- Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities
- Independent decision making and problem solving skills
- Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision)
- Possess cultural awareness and the ability to work well with diverse groups of individuals
- Ability to handle a wide range of situations and circumstances effectively, positively and professionally
- Strong verbal and written communication skills
- Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. You must be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out in accordance with Department policy.
- Participation in defensive tactics and crisis intervention training and its use involving controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking.
- Associate’s Degree or higher in criminal justice or related fields or any combination of education, training and experience that demonstrates the knowledge, skills and abilities required for this position.
- Must be available for on-call hours
- Must successfully pass a criminal history check, including a national or state fingerprint record check
- Must successfully pass a post-offer, pre-employment drug screen
- Possession of a valid driver's license or an acceptable alternative method of transportation.
Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation or based on the department business needs. Learn More About County's Driving & Vehicle Policy
The Ideal Candidate
- Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses.
- Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).
- Builds (Cultivates) Relationships by sustain cooperative working relationships with internal and external customers, partners and stakeholders, in order to work towards shared goals.
- Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.
- Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it.
- Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations.
- Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult situations.
- Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the youth, families, and partnering agencies.
- Engages in Self-Management as evidenced by the individual’s ability to manage and continually improve the individual’s own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and change.
- Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.
- Puts Ethics into Action by holding himself or herself to a high standard of professional, honest, and objective behavior.
Weekly hours may fluctuate based on the needs of the Juvenile Intake Assessment Center. This position requires availability for a minimum of 8 shifts or 28 hours per month. Relief Workers are not guaranteed hours.
Positions within the Juvenile Intake & Assessment Center (JIAC) are designated as "essential", which means employees MUST report to work or remain at work as scheduled or as otherwise specifically directed during inclement weather, disaster, or other natural or human-caused incidents.
Please Note: This position is represented by the Employees’ Association Temporary union; incumbents are not eligible for benefits, except as provided by law.
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Please note this recruitment is open until filled. We reserve the right to close this recruitment at any time.