Media Release: Clackamas County to host 211info and referral system forum on April 11


Calling 2-1-1 can get you or someone you care about connected to health and human services resources. To help spread the word to the community about 211, Clackamas County will host the upcoming 211 Information Forum on April 11 from 10:00 a.m. to 11:30 a.m. at Willamette Falls Community Center Auditorium, 519 15th St, Oregon City, OR 97045.

211 is a national partnership between organizations and programs at state and local levels to provide access to comprehensive and specialized information and referral services in every community. 211 is available to nearly the entire U.S. population throughout all 50 states plus Washington DC and Puerto Rico. In Canada, eight provinces and territories have access to 211 and expansion continues.

In Oregon and Southwest Washington, 211 services are offered by 211info; their shared community database contains approximately 30,000 services offered by more than 2,600 agencies. The continually updated database connects people in need to nonprofit, government and faith-based organizations that provide services at no-cost, low-cost or on a sliding scale fee based on income.

“Most importantly, 211info serves everyone and does not discriminate—we are committed to equity when making decisions that impact our staff, workplace and the diverse communities we serve,” said Cara Kangas, 211info Manager of Outreach and Emerging Services.

Clackamas County has formed an additional partnership with 211info to support the goals of its Youth Continuum Committee to unify services for people ages 8 to 25. Committee members include Clackamas County’s Juvenile Department; Children, Family and Community Connections Division; Northwest Family Services-Vibrant Futures; Cascadia Behavior Healthcare; and other county departments and community non-profits that support and provide youth services.

The committee’s goals include:

  • Collectively increase youth services in Clackamas County
  • Collaborating and improving the connection among youth services
  • Providing the right services, at the right time, to the right people, in the right place
  • Sharing resources and proactively address youth issues
  • Leveraging support for federal, state or local funding opportunities
  • Promoting the continuum of services from prenatal/early childhood to adult/elder services

The committee’s partnership with 211info will help the county provide an easy and safe way for youth to get the help they need without fear of judgement or discrimination.

“Many young people who need services have experienced trauma and can feel isolated,” said Tanya Kramer, Clackamas County Juvenile Department Supervisor. “Being able to text, email, call or see the online 211info database makes it an easy and non-threatening way to seek help. Families of youth can also access this service which can empower the family, especially if the family is navigating economic challenges.”

If you or someone you care about needs help, please call 2-1-1 Monday-Friday 8am-6pm, download the 211info mobile app, search for resources on, text your zip code to 898211, or email

For more information, members of the media may contact Clackamas County Community Relations Specialist Gari Johnson at 503-742-4370 or