On July 1, we moved to a new and improved online payments system giving you access to your account 24/7. It’s a secure and convenient way to pay your bills on your own time. To pay online, you’ll need to register for the new system and its advanced features:
- View real time balances, payment amounts and bill due dates
- Make one-time or recurring payments
- Review transaction history
- Optimized for mobile devices
To protect financial information, ePay customer accounts did not automatically transfer to the new system. If you choose to continue making payments online, you’ll need to register for the new WES Online Payments System to make your next online payment. Customers who are currently signed up for recurring payments using direct draft from their checking/saving account will not be affected by the system change.
During this time of transition, our friendly and knowledgeable customer service team is available to answer your questions about our new billing and payment options at email@example.com or call us at 503-742-4567.