Clackamas County has entered into an agreement with TriMet for the Emergency Ride Home (ERH) Program. This program provides vouchers for cab services free of charge to eligible employees who commute to work using alternative means of transportation. Failure to adhere to the program and the following procedures may result in cancellation of the program.
Eligible county employees must work and live within the Clackamas County TriMet service district and have used alternative means of transportation to work on the day that the Emergency Ride Home (ERH) voucher is issued. Acceptable alternative means of transportation are:
|3. Bus and/or MAX Light Rail (Transit)||TR|
A voucher may be authorized for the following emergencies only. If the work-site ERH coordinator has questions regarding emergencies, contact the Department of Employee Services’ Wellness/Transportation Coordinator, Tamra Dickinson at 503-742-5486.
- Employee’s own illness that cannot wait for normal ride home. A family member is seriously ill, involved in serious accident or has died. A close family member is defined as:
- Employee’s child(ren)
- Spouse or Domestic Partner
- A serious problem or crisis arises. For example:
- School or daycare notifies the employee that a problem exists that requires their immediate attention.
- Damage to home or property
- The driver of the carpool or vanpool has left the employee without a ride home.
- The employee has to work unexpected overtime and is unable to travel home using the same alternative transportation mode that they used to arrive at work.
Emergency Ride Home (ERH) vouchers are not available for the following conditions.
- Attending to personal errands
- Attending pre-planned medical and dental appointments
- Business-related travel
- Natural disasters (e.g. earthquake or flood) or inclement weather (snow, ice)
- Employee’s on-the-job injures
- Pre-planned overtime
- Other reasons that may be deemed invalid, as determined by TriMet, in violation of Authorized Uses above.
Emergency Ride Home voucher procedures for cab services
Work-site ERH coordinators must follow these procedures when issuing the voucher and contacting the cab service company:
- Eligible employee contacts their work-site ERH coordinator or other designee with their emergency.
- The ERH coordinator or other designee determines the employee’s eligibility prior to use.
- The ERH coordinator or other designee must authorize the voucher prior to use. While talking with the employee, complete the information in Box 1 of the voucher. The Employer/Company Name is Clackamas County and you must include the employee’s first and last name. Also list the Mode Type in parenthesis following the employee’s name.
- The ERH coordinator will make the call to an approved cab company identifying it as a TriMet Emergency Ride Home for the employee. The cab company will ask for the information in Box 1 and the account number.
- The employee presents the voucher to the cab company at the beginning of the ride.
- The cab company fills in the amount on the voucher at the end of the ride (Box 2).
- Employee signs (Box 3) and retains the yellow copy returning the yellow copy to their ERH coordinator.
- The ERH coordinator returns the copy to the Department of Employee Services’ Wellness Coordinator, Tamra Dickinson.
Approved cab service companies
Work-site ERH coordinator may only use the following cab service companies. Cab companies not on this list do not accept the ERH vouchers.
|Company||Telephone #||Account #|
Emergency Ride Home voucher pick-up sites
(For employees who live within the Tri-Met service district; who walked, biked, ride shared, or took public transit to work; and have an emergency).
- Red Souls Campus
- Behavioral Health - Sandy clinic
- Community Corrections Parole and Probation
- Community Solutions
- District Attorney's Office
- Dog Services
- Housing Authority
- Library - Oak Grove
- Library - Sunnyside
- Library Network
- Community Corrections Work Release
- NCPRD Aquatic Park
- NCPRD Milwaukie Center
- Sheriff's Office - Jail
- Sheriff's Office - Brooks Building
- Sunnyside Health and Wellness Center
- Transportation Maintenance
- Tri-City Treatment Plant
Red Soils Campus
Public Service Building
(3rd floor - HR reception desk - PSB Suite 310)
2051 Kaen Road
Oregon City, Or 97045 map
Voucher holder(s): Joann Goodsell at email@example.com / Char Kasch-McIntyre at firstname.lastname@example.org
1710 Red Soils Court, 2nd floor
Oregon City, OR 97045 map
Voucher holder(s): Chris Heilman
Public Health Beavercreek Clinic
110 Beavercreek Road*
Oregon City, OR 97045 map
* Our address recently changed from 1425 Beavercreek Road to 110 Beavercreek Road.
Voucher holder(s): Beatrice McGinnity at email@example.com
Behavioral Health - Sandy clinic
No vouchers available because Sandy is not in the Tri-Met Service District.
District Attorney's Office
807 Main Street
Oregon City, OR 97045 map
Voucher holder(s): Danielle Reece
(8 a.m. to 8 p.m. Monday through Friday, 10 a.m. to 7 p.m. on weekends)
11211 SE 82nd Ave., Suite 0
Happy Valley, OR 97086 map
Voucher holder(s): Mandah Taylor at firstname.lastname@example.org and Emma Mathews
Sunnyside Health and Wellness Center
9775 SE Sunnyside Rd., Ste 200
Clackamas, OR 97015 map
Phone: Visit front desk or call John Filar’s cell
Voucher holder(s): Leslie King-Xep at email@example.com (front office staff)