Taking Care of Yourself (Medical)

Medical providerAt Clackamas County, we know that when you invest in taking care of yourself, you have more energy for you, your family and friends, your community, and your job. We encourage you to see the doctor for your preventive maintenance check-up and exams, know the resources available to you so you can make choices about your health, and build a relationship with your provider.

Stay home when you are sick

Please stay home when you are sick and contagious. You will likely recover quicker, and you will not infect your co-workers.

Get your preventive care

Preventive careDid you know that there is NO CO-PAY for in-plan PREVENTIVE CARE appointments with Providence and Kaiser providers? How are you doing on your check-ups and screening? Preventive care coverage includes age appropriate preventive medical examination, breast cancer and cervical cancer screening for women, prostate cancer screening for men aged 50-75, colorectal cancer screening for adults aged 50-75, blood pressure, and more. See the detailed list of preventive care services in the Kaiser "preventative care list", "Providence open option handbook" and "Providence personal option handbook" on the Human Resources Health Care Providers page. Clackamas County supports taking good care of yourself so you can take care of your family, your community, and our Clackamas County citizens.

Health Education Resources

Both Providence and Kaiser have great educational resources for learning how to take care of yourself. Additionally, they each have classes, gym discounts, and other opportunities for improving your health. Learn more about their resources at the following links:

24 Hour nurse - To go or not to go (to the doctor)

One of the toughest, and perhaps most important, decision you may make is whether or not to go to the doctor, urgent care or emergency room. If you are not sure if you should make that important trip or just do some home self-care, both Providence and Kaiser have a RN Medical advice line FREE and available 24 hours a day and seven days a week. Registered nurses will be able to help when you have questions about flu, colds, backaches or other routine ailments, and they can tell you when it might be important for you to go to the doctor, urgent care or emergency room.

  • Providence 24-hour Nurse: 503-574-6520
  • Kaiser 24-hour Nurse:503-813-2000

(If you ever feel like you may be having an immediate life threatening health problem, such as a heart attack or stroke, don't wait! Call 911!)

Medical and Dental Plans & Benefits

As a Clackamas County employee, you have access to a wide assortment of benefits intended to help you take good care of yourself. For links and information about your benefits visit the Employee Services Health Care Providers page.

Alternative Care Benefits

Both Providence and Kaiser Benefit plans provide $1,500 annual in-plan coverage for alternative care. General County employee benefits for alternative care include massage, acupuncture, naturopath and chiropractic care. POA Providence benefits for alternative care include chiropractic care. Kaiser POA benefits also cover massage, acupuncture, and naturopathic care.

Providence manages their alternative care network. To find a provider: Providence Care Provider Search.

Kaiser Permanente contracts with Complementary Health Plans to provide alternative care services. To learn more about the benefits of alternative care or to find a Kaiser in-network alternative care provider, visit the Complementary Health Plans website.

Health Coaching

Sometimes reaching our health goals can seem daunting when we "go it alone". That is why both Providence and Kaiser provide access to a personal health cosultant or coach free of charge for Clackamas County health plan members. Get the support you need by calling:

  • Providence: 1-877-330-2746
  • Kaiser: 503-286-6816 or 1-866-301-3866, select option 2

The Flu

Flu ShotsRemember to practice the germ prevention basics:

  • Wash your hands
  • Cover your cough; sneeze in your sleeve
  • Don't come to work sick

A flu shot is recommended for everyone over 6 months of age. It's not just for your own health; it protects your coworkers, customers, and family. Flu shots are free under both plans. To find flu shot information, including locations where you can get a shot, click on your plan's link below:

Tobacco Cessation

Thinking about quitting smoking? Help with quitting has been EXPANDED. (The Affordable Care Act removed the former $500 benefit limit.)

See these links for programs and medication offered by your medical provider:

In addition to the free classes and support mentioned in the brochure, Kaiser covers cessation medications on the Rx plan. Generic cessation drugs are $10 co-pay. Brand cessation drugs are $20 co-pay.

Not on Clackamas County medical or would like additional quit resources?

Nursing Moms' Rooms

If you are continuing to nurse your infant after returning to work, please know that Oregon State Law and Clackamas County provide support for nursing mothers: a private space for pumping, and unpaid break time (or flexibility with paid breaks). You are required to provide reasonable advance notice to your supervisor that you will need these accommodations. For information on buildings with Nursing Mom's Rooms, Wellness Rooms, and how to receive access to these rooms, please click on the link below: 

Employee Self Service (ESS)

Your benefits provide foundational support for your wellness. When we know our families are financially secure with insurance, disability, long term care, etc. we may sleep better at night. When we use our health plan to take good care of ourselves with preventive visits and monitoring conditions, we may have more energy for the things we love.

ESS gives us a way to easily view our benefits so we are connected with the process and can make sure it's what we want such as our beneficiaries, and benefit choices. "It's been a long-term goal of Benefits to go "paperless," says Carolyn Williams, Benefits Manager, "This is the first step in an exciting new opportunity to provide greater service to employees and to be more sustainable and efficient."