Q. What are inmate accounts?
An inmate may use money in his or her account to pay for fees or to purchase products available through the Jail's commissary -- including toiletries, writing paper, envelopes, pencils, postage, and snack items.
Q. How do I make a deposit in an inmate account?
Please note: Cash, money orders, or bank cashier's checks are not accepted through the mail. Money received will be returned to sender.
To place money in an inmate’s trust account:
Utilize the Telmate Kiosk: To make a deposit in an inmate’s account, go to the front lobby of the Clackamas County Jail (2206 Kaen Road, Oregon City, OR 97045). [ map ] The jail will accept deposits between the hours of 7 a.m. to 11 p.m., 7 days a week, 365 days a year, barring unforeseen emergencies. The Telmate Kiosk accepts cash or credit/debit cards.
Internet Payments: Utilizing credit/debit cards, funds can be placed on the inmate’s trust account or phone account. Click here to use the Telmate internet feature to place funds on an inmate account.
Toll-Free Telephone: Utilizing credit/debit cards, you may contact Telmate Customer Service at 866-516-0115 to place funds on the inmate’s trust account or phone account.
When money is placed into an inmate's trust account, money owed for services -- such as medical co-pays while in custody -- will be automatically deducted from the account. The remaining money is available to buy commissary items or phone time.
Funds may take up to 72 hours to transfer to an inmate’s commissary account. As a result, funds may not made available for commissary purchases immediately. All transactions handled by the money transfer agents will require you to pay a service/convenience fee. Clackamas County Sheriff’s Office does not receive any of these fees. Upon release from the jail, an inmate will receive the balance of any remaining funds in the account in the form of a check.
The Clackamas County Jail is located at 2206 Kaen Road, Oregon City, OR 97045. [ map ]
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