Senior Health Insurance Benefits Assistance

SHIBA offers convenient access to information on health insurance services and benefits for older persons and individuals with disabilities. The primary focus of SHIBA is to assist older adults with their Medicare benefits.

The SHIBA program uses trained community volunteers to help seniors and persons with disabilities understand their health insurance benefits. Volunteers work one-on-one with those currently enrolled in Medicare and those who will soon be eligible for Medicare to increasing beneficiaries’ knowledge about benefits selection, billing issues, and appeals. Volunteers also provide assistance to beneficiaries during the Medicare open enrollment process.

SHIBA Helpline in Clackamas: 503-655-8269

State SHIBA hotline: 1 800-722-4134

Volunteer Recruitment

If you have passion for helping people, an interest in Medicare benefits, and are able to volunteer two to four hours per week, please call us today!

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