Services Departments Government

Senior Health Insurance Benefits Assistance

The SHIBA program uses trained community volunteers to help older adults and persons with disabilities understand their health insurance benefits. Volunteers work one-on-one with those currently enrolled in Medicare and those who will soon be eligible for Medicare to increasing beneficiaries’ knowledge about benefits selection, billing issues, and appeals.  Volunteers also provide assistance to beneficiaries during the Medicare open enrollment process.

SHIBA Helpline in Clackamas: 503-655-8269

State SHIBA hotline: 1-800-722-4134

Volunteer Recruitment

If you have passion for helping people, an interest in Medicare benefits, and are able to volunteer two to four hours per week, please call us today at 503-655-8269!

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Public Services Building

Contact Us

Social Services
2051 Kaen Road
Oregon City, OR 97045

fax: 503-650-5722

Monday through Thursday
7 a.m. to 6 p.m.