Services Departments Government

Senior Health Insurance Benefits Assistance (SHIBA)

If you’re enrolled in Medicare, you’ll be receiving a new card sometime between April 1 and June 30. Learn more.

Trained SHIBA volunteer counselors help older adults and persons with disabilities understand their health insurance benefits. Volunteers provide unbiased support by phone, in person, online and through a variety of public events, presentations and application clinics. These sessions provide individuals with increased knowledge of benefit options, billing issues, and appeals.

SHIBA helps:

SHIBA Helpline in Clackamas: 503-655-8269

State SHIBA hotline: 1-800-722-4134

Share this page

Public Services Building

Social Services

Phone number 503-655-8640
Fax: 503-650-5722
Address 2051 Kaen Road #135
Oregon City, OR 97045
Hours Monday to Thursday
7 a.m. to 6 p.m.