Clackamas County Jail: Citizen Visiting Policy


Download the Jail Visitation Brochure

It is Clackamas County Jail policy to provide unrestricted adults in custody the ability to maintain personal communications and ties with friends and family in the community in order to facilitate their future transition from jail life to community life. It is our policy to ensure that the safety, security, order, and efficient operation of the jail is maintained while using the least restrictive means possible to regulate the general adult in custody to public visiting.

This information is provided so that you may more fully understand our visitation policy.

The deputy on duty is expected to adhere to this policy, as are all visitors. Please do not ask the deputy to make exceptions in the enforcement of this policy, unless your situation is a justifiable emergency.

Your cooperation in these rules is appreciated.

Visiting Adults in Custody

Visitation is through video relay and may occur at the jail public lobby or at home through the visitation service.  Visits are offered in 15 minute increments and each adult in custody will receive 2 free visits per week.

Citizens wishing to visit an adult in custody must register online at

How to Register and Schedule a Visit by Internet

  1. Register or schedule your visit at
  2. Sign on to your account or create a new one by clicking the “Create Account” button and following the online instructions.
  3. You will be able to schedule visits online by following the instructions on the website.

Sending a Message to an Adult in Custody

We are unable to pass any messages to adults in custody.  You can send a message to the tablets available in each block by registering on and following the online instructions.  Or you can leave a voicemail for an adult in custody by contacting GTL at 1-866-516-0115.

Visiting Days and Times

All adults in custody not in Disciplinary Status may have visiting at the scheduled times set by the Jail Commander. Adult in custody on Disciplinary Status will not be allowed to visit. Any disturbances caused by visitors or adults in custody will result in the termination of the visit.

It is the responsibility of the adult in custody to notify his or her visitors of their visiting times and if their visiting times change.

The end time of each session is the time that all visits are to be completed.

General visiting hours each day are as follows:

  • 8 to 10:30 a.m.
  • 2:30 to 4:30 p.m.
  • 7 to 9:30 p.m.

Times vary for those individuals on administrative detention.

Visitor Requirements

All visitors must check in at the jail lobby before visiting and show a government issued photo ID.  Failure to provide proper ID, dressing inappropriately, or violating of any facility rules will result in visitation being denied.
All visitors will be required to show photo identification except for minor children of the adult in custody.

  1. Minor children who are 12 years of age or older may visit without a parent or guardian present.
  2. Minor children, who are less than 12 years of age must be accompanied, during their visit, by a parent or guardian over (18) eighteen years of age.
  • The parent or guardian and minor child(ren) will count as a visitor. 
  • There is a limit of 2 children and one adult at a visiting kiosk.
  • The parent or guardian will be responsible for maintaining the control of the minor child(ren). Children who are disruptive or otherwise out of control will be told to leave the Clackamas County Jail and visiting will be terminated for that day.
  • Children will never be left unattended for any reason.

Visiting Rules

All persons visiting in the jail or over the internet will maintain a calm, quiet, and orderly demeanor for the entire length of the visit. Order and efficient operation in the jail is a delicate balance and must be preserved at all times, therefore, the on duty supervisor will closely monitor this balance when visitors are in the facility.

Smoking, is prohibited inside the Jail Visitation Lobby.

Use of cell phones are not permitted in the visiting area.

Visitors visiting at home through the internet service must follow the same rules as if they were in the facility visiting. Any violations listed below may result in expulsion from the facility and internet visitation for visitors or criminal action depending on the severity of the violation(s) for involved adults in custody.

Types of visitation violations include, but not limited to:

  1. Visitors not appropriately dressed. The on-duty supervisor, at his/her discretion, is the final authority for all issues of appropriate attire. The following criteria may be used for "inappropriate attire."
    1. Any attire that is worn in an overly sexually provocative manner.
    2. Any attire that is associated with gang apparel, is sensational, dangerous, or could be viewed as offensive in nature.
  2. Visitors appearing to be under the influence of alcohol or drugs will not be admitted into visiting.
  3. Visiting used to initiate contact with the victim(s) of the alleged crime(s) they have committed is prohibited, unless the adult in custody has prior authorization from the courts. Visiting with a victim of a crime for which they are currently in custody includes in either pretrial or sentenced status.
  4. Visiting which contains threats of physical harm to any person or threats of criminal activity.
  5. Visiting conduct which concerns discussion of sending contraband into or out of the jail; plans to escape, or depictions or description of blueprints or operational details on an institution's security for purposes of overcoming internal security protocols.
  6. Visiting done in code.
  7. Visiting conducted in an inflammatory manner.
  8. Any visiting which contains sexually explicit material or actions.
  9. Any use of electronic devices such as a cell phone, camera, computer or electronic products that are not being used to facilitate the visit are prohibited.

Results of Visitation Violations

The supervisor may warn visitors who are being loud, disruptive, or disorderly to restore the needed demeanor immediately within the facility. If order is not immediately restored, the supervisor will require the visitor(s) to leave the facility and the visit to be cancelled. Any inappropriate behavior, dress, policy violations, or actions deemed inappropriate by supervisor during an at home, internet visit will result in the visit being canceled and no refund will be issued.

A supervisor at his or her discretion can issue up to a 30 day restriction on visitation or a Notice of Expulsion for violations of the visitation policy for a set period of time. The visitation restriction or expulsion can be appealed to the facility commander within 10 days. The facility commander's decision is final.

Visitors may be asked to submit to a non-invasive "pat search" if the supervisor has reasonable suspicion the visitor may have contraband, and/or items used to defeat the jail safety and security. Criteria for pat search would be (but not limited to) bulging clothing in odd places, large containers such as paper bags, suitcases, etc.

Visitor Protection

Every effort will be made, by all staff members, to protect visitors while they are on the grounds or inside the facility of the Clackamas County Jail. Visitors include, but are not limited to: visitors for adults in custody, visitors for staff, outside repair workers, construction workers, visitors from other departments and divisions.

  1. Protection includes protection from adults in custody, dangerous areas, dangerous situations, and circumstances that may result in physical, mental or emotional injury.
  2. This protection may be accomplished by requiring that all P&P, all department rules and regulations, medical department protocols, and OSHA rules are strictly followed.
  3. All staff should remain on high alert while any visitors are on the grounds or inside the facility of the Clackamas County Jail.