Senior Health Insurance Benefits Assistance (SHIBA)

Find out about Medicare and SHIBA Counseling Sessions

Questions? Call the Clackamas County SHIBA helpline at 503-655-8269, option 4.

Visit Medicare.gov's preview plans to find 2021 health and drug plans, compare coverage options, or estimate Medicare costs. For more details, check out the 2021 Medicare and You book or Medicare.gov.

Trained SHIBA volunteer counselors help older adults and persons with disabilities understand their health insurance benefits. Volunteers provide unbiased support by phone, in person, online and through a variety of public events, presentations and application clinics. These sessions provide individuals with increased knowledge of benefit options, billing issues, and appeals.

SHIBA helps:

  • residents over the age of 65 and people with disabilities (ages of 18-64) understand their health insurance benefits and options
  • increase health care access and understanding
  • identify potential areas of Medicare fraud, error, or abuse

SHIBA Helpline in Clackamas: 503-655-8269

State SHIBA hotline: 1-800-722-4134

Phone:503-655-8640
Fax:503-650-5722

2051 Kaen Road #135 Oregon City, OR 97045

Office Hours:

⚠ Visit our Service Hours page for the latest information about office hours.
We also encourage you to call before visiting any county office.