Trained SHIBA volunteer counselors help older adults and persons with disabilities understand their health insurance benefits. Volunteers provide unbiased support by phone, in person, online and through a variety of public events, presentations and application clinics. These sessions provide individuals with increased knowledge of benefit options, billing issues, and appeals.
- residents over the age of 65 and people with disabilities (ages of 18-64) understand their health insurance benefits and options
- increase health care access and understanding
- identify potential areas of Medicare fraud, error, or abuse
SHIBA Helpline in Clackamas: 503-655-8269
State SHIBA hotline: 1-800-722-4134