Senior Health Insurance Benefits Assistance (SHIBA)

Trained SHIBA volunteer counselors help older adults and persons with disabilities understand their health insurance benefits.

Volunteers provide free, objective support by phone, in person, online and through a variety of public events. These sessions provide individuals with increased knowledge of benefit options, billing issues, and appeals.

SHIBA helps:

  • residents over the age of 65 and people with disabilities (ages 18–64) understand their health insurance benefits and options
  • increase health care access and understanding
  • identify potential areas of Medicare fraud, error or abuse

SHIBA Helpline in Clackamas

Call 503-655-8269, option 4

State SHIBA hotline

Call 1-800-722-4134 or visit their website.

Upcoming events

Check our calendar to find out about Medicare presentations.

Young woman helping a senior woman apply for Medicare

Are you already on Medicare? Are you new to Medicare?

Certified SHIBA Volunteer Counselors are available to assist with Medicare questions.

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Would you like to help Clackamas County residents understand their Medicare options?  Train to become a Certified SHIBA Counselor and provide free, objective Medicare counseling to our community.


2051 Kaen Road #135 Oregon City, OR 97045

Office Hours:

Monday to Thursday
7 a.m. to 6 p.m.
(Closed from noon to 1 p.m.)

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