Mediation with Resolution Services

Resolution Services

Thank you for choosing to mediate with Resolution Services. Please review this document for essential information.

Your mediator is:

Erin Ruff (she/they)

Before your appointment:

  1. Review our orientation materials.
  2. Sign the Consent for Services and Confidentiality Agreement. This will be emailed to you a few days before your mediation and you will be able to sign electronically.

At the time of your appointment:

  1. Your mediation will be held remotely via Zoom.
    • To join by computer, smartphone or tablet, use this link:
    • To join by phone, dial either 1-253-215-8782 or 1-669-900-6833 enter Meeting ID 503 655 8852 when you are prompted.
    • If you have not used Zoom before, you will be prompted to download the Zoom application which is quick and free.
  2. If applicable, pay for “Family Law Mediation” through the Online Payment Portal and forward your email confirmation to A reminder that the cost for your mediation session is $187.50, or $93.75 per person. If you have any questions, feel free to check in with your mediator at the start of your appointment.

If you need to reschedule this appointment:

  • Email your mediator and copy the other party to request a cancellation.
  • Coordinate again with each other to select a new appointment time via this scheduling link.
    • In the description box, please indicate that you are rescheduling and tell us the time and date of the session you are cancelling.
    • If you have already had one or more sessions, please choose the same mediator you have been working with.
  • Please comply with our 48 hour cancellation policy.


2051 Kaen Road Oregon City, OR 97045

Office Hours:

Monday to Thursday
7 a.m. to 5:30 p.m.
(Closed from 12:30 p.m. to 1 p.m.)

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