Lost and Found Policy

Clackamas County Oak Lodge and Gladstone Library
Lost and Found Policy
July 28, 2025

Purpose:
To ensure the proper handling, storage, and disposal of lost and found items at the library in a manner that is secure, respectful, and consistent.

Policy Guidelines:

  1. Collection and Reporting:
    • All found items should be turned in to the library’s front desk.
    • Staff will record the date, and where it was found.
  2. Storage:
    • Items will be stored in a secure location accessible only to authorized staff.
    • Perishable or potentially hazardous items (e.g., food, hygiene products, sharp objects) will be discarded immediately for health and safety reasons.
  3. Claiming Lost Items:
    • Patrons must provide a description of the lost item to claim it.
    • Valid identification may be required before releasing valuable items (e.g., wallets, phones, ID cards).
    • The library reserves the right to deny a claim if the description does not match or if ownership cannot be confirmed.
  4. Retention Period:
    • Items will be held for 30 days.
    • After the retention period, unclaimed items will be:
      • Donated to charity,
      • Disposed of, or
      • Given to the local authorities, depending on the nature of the item.
  5. Special Items:
    • Valuables (phones, wallets, jewelry): Held securely and may be turned over to local law enforcement after a shorter period.
  6. Confidentiality and Privacy:
    • Staff must respect the privacy of lost items and shall not open bags, wallets, or containers unless necessary to identify the owner.
    • Personal information found on items will be protected in accordance with privacy laws and library policy.

Office Hours:

Monday, Friday, Saturday 
10 a.m. to 6 p.m.

Tuesday, Wednesday, Thursday
11 a.m. to 7 p.m.

Sunday
Closed

Gladstone Library
503-655-8540 
gladstone@lincc.org

Oak Lodge Library 
503-655-8543 
oaklodge@lincc.org

Telecirc Renewal Line: 
503-659-8634

Homebound Service: 
503-650-3187