translate Translate
click to return to home page

Meetings

Health Centers

Community Health Council - Jan. 15, 2025

Community Health Council - Jan. 15, 2025

Meeting materials

Attend the meeting

Free language assistance services are available for this meeting. Contact Juliana Danforth at jdanforth@clackamas.us or 503-650-5690 (48-hour notice needed).

Agenda

Governance Committee Agenda

TimeBusinessCouncil VotePresenter
Old Business

5:00pm

CALL TO ORDER  
 Call The Meeting To Order 

Brianne Salvati

5:00pm

PRIOR MEETING MINUTES  
 Approve December 18, 2024 Meeting Minutes

Action

Brianne Salvati

5:02pm

COUNCIL MEMBERSHIP  
 Attendance, Term Completions, Resignations 

Juliana Danforth

5:04pm

COUNCIL RECRUITMENT  
 New Applicants, Interested Parties, introduce Guests 

Juliana Danforth

New Business

5:09pm

COUNCIL JOB DESCRIPTION  
 Review Council Member Responsibility

Action

Brianne Salvati

5:19pm

GOVERNANCE JOB DESCRIPTION  
 Review Committee Responsibility

Action

Brianne Salvati

5:24pm

NEXT MEETING AGENDA & ADJOURN  
 

February 19, 2025 Agenda

  • Routine Items Only
  

Finance Committee Agenda

TimeBusinessCouncil VotePresenter
Old Business

5:24pm

CALL TO ORDER  
 Call the Meeting to Order 

Jacqueline Arn

5:24pm

PRIOR MEETING MINUTES  
 Approve November 20, 2024 Meeting Minutes

Action

Jacqueline Arn

5:25pmMONTHLY FINANCIALS 

 

 Review Monthly Financials 

Adam Kearl

New Business

5:45pm

NEXT MEETING AGENDA & ADJOURN  
 

March 19, 2025 Agenda

  • Health Centers Budget
  

CHC Full Council Agenda

TimeBusinessCouncil VotePresenter
Old Business

5:45pm

CALL TO ORDER  
 Call The Meeting To Order 

Brianne Salvati

5:45pm

PRIOR COUNCIL MINUTES  
 Approve December 18, 2024 Meeting Minutes

Action

Brianne Salvati

5:47pm

COMMITTEE REPORTING/ACTION ITEMS  
 
  • Finance Committee
    Monthly Financials
  • QI Committee
    Provider Oversight
 

Adam Kearl

 

Brianne Salvati

New Business

5:48pm

PERFORMANCE METRICS, PATIENT SATISFACTION – PRIMARY CARE  
 

Review Primary Care Performance Metrics

Review Primary Care Patient Satisfaction

 

Angie Amundson

Ryan Spiker

6:28pm

CONFLICT OF INTEREST FORM  
 Council Signs Forms For 2025 

Brianne Salvati

6:38pm

FQHC STAFF REPORT  
 Staff Report 

Sarah Jacobson

6:48pm

PUBLIC COMMENT  
 Public Comment Period 

Any Guests

7:00pm

NEXT MEETING & AGENDA  
 

February 19, 2025 Agenda

  • Routine Items Only
 

Brianne Salvati

7:00pmADJOURN  

Minutes

Members Present 

  • Janet Squire
  • Linda Smith
  • Jerome Dalnes
  • Brin Daniels
  • Brianne Salvati
  • Renel Muro
  • Tara Schoffstall
  • Jacqueline Arn

Members Absent

  • Michelle Walch

Staff Present

  • Juliana Danforth
  • Adam Kearl
  • Andrew Suchocki
  • Angie Amundson
  • Sarah Jacobson
  • Steve Roy
  • Egan Danehy
  • Denise Swanson
  • Ryan Spiker
BusinessCouncil voteActions
Call to Order Brianne called the meeting to order at 5:50 p.m. A quorum was established.
Approval of December 18, 2024 Full Council Minutes

 

Action

The Council reviewed the minutes for the December 18, 2024 meeting. Brianne opened the floor for a motion.
Motion: Janet motioned to approve the minutes.
Second: Jerry seconded. No further discussion.
Vote: Approved Unanimously.
Committee Reporting 

Finance Committee: Adam shared the year-to-date Revenue and Expenditures report for period ending November 30, 2024.
Adam shared the Special Revenue Addendum as of January 12, 2025.

QI Committee: Nothing to report.

Performance Metrics and Patient Satisfaction – Primary Care 

Performance Metrics: Angie Amundson presented the Primary Care Quarterly Performance Metrics. She reviewed the areas they are focusing to improve for 2025. School based clinic leadership will report out later in the year.
Four Primary Care Clinic focus areas for 2025:

  1. Cancer Screening
  2. Childhood
  3. Chronic Disease Care
  4. Equity and Social Needs

Community Comparison – Health Centers performance is compared to other clinics that coordinate with Care Oregon in the area.

Patient Satisfaction: Steve Roy presented Patient Satisfaction scores for Quarter 4 2024. Survey sample size was 221 Surveys.

Overall Satisfaction: Scores have continued to stay above 90% over the last 4 years. Health Centers is exceeding the National, Regional and State benchmarks.
Staff worked well together and Loyalty intentions: Both Scores are averaging in the 90% range.
Patient Satisfaction: Scores saw decreases in a few categories, but the overall scores are still high
Appointment wait: Score had a decrease this quarter. This score represents the amount of time a patient had to wait for their appointment from time of scheduling. Leslie spoke to the timing of this and report that the summer months can see less availability due to provider and staff vacations.

Reception Staff Courtesy & Respect Scores: Third quarter is exceeding the State and National benchmarks.

Provider Listening and Wait Scores: Provider listening continue to exceed State National and Regional benchmarks.

Patient Experience: Large increase in the “Waiting area delays communicated” score, which is a positive change.

Satisfaction & Outcomes scores were reviewed by Language, Gender, Race and Encounter method were shared.

Patient comments by type: This data was presented in pie chart form. A chart for Positive feedback, and another for opportunities for improvement. These charts are broken down into comment themes.

Conflict of Interest Forms New conflict of interest forms need to be signed for 2025.
FQHC Staff Report New County Commissioners: The new Commissioners have taken their seats. spring. During this time Commissioner Liaisons could be reassigned. Melissa Fi Health Council replacing Ben West.
H3S Update:
Mary Rumbaugh has been in the position of H3S Director since the first week of couple of weeks while she gets settled.
Adam Brown Co-Deputy Director and counterpart to Denise Swanson is leaving been appointed Interim Co-Deputy Director until the position is filled.
Public Comment Renel presented a handout outlining Veterans Services offered within Clackamas County, and requested that these be made available in clinic for Patients and Clients. Staff agreed that the pamphlets can be added to waiting rooms, and asked that Gus Bedwell with Veterans Services reach out to Leadership to facilitate.
Next Meeting and Agenda Next meeting is February 19, 2024, at 5:00 p.m. via Zoom teleconference.
·
Adjourn Meeting adjourned at 7:02p.m.

Upcoming meetings/events:  

  • Governance Committee, February 19, 2025
  • Finance Committee, March 19, 2025
  • Quality Improvement Committee, February 19, 2025
  • Full Council Meeting, February 19, 2025

Council packet and handouts include:

  • Agenda
  • Governance Committee Meeting Minutes
  • Council Member Job Description
  • Governance Committee Job Description
  • Finance Committee Meeting Minutes
  • Monthly Financials
  • CHC Full Council Meeting Minutes
  • Primary Care Performance Metrics
  • Primary Care Patient Satisfaction
  • Conflict of Interest Form

IN OUR COUNCIL MEETINGS, WE AGREE TO:

Begin and conclude meetings on time;

Be on time and come prepared to participate;

Be respectful, including –

  • Keeping our cell phones silent;
  • Listening without interrupting when someone else is speaking;
  • Allowing for all to contribute to the discussion;
  • Honoring the Chair;

Stay aligned with the Mission and Strategy of the FQHC;

Follow Roberts Rules of Order for parliamentary procedures;

Honor confidentiality;

Have fun!