Community Health Council - Sept. 16, 2026

Agenda

Governance Committee Agenda

Old Business

5:00 pm Call to Order

Call The Meeting To Order

Presenter: Jacqueline Arn

5:01 pm Prior Meeting Minutes

Approve August 19, 2026 Meeting Minutes

Action: Council vote

Presenter: Jacqueline Arn

5:02 pm Council Membership

Attendance, Term Completions, Resignations

Presenter: Juliana Danforth

5:03 pm Council Recruitment

New Applicants, Interested Parties, introduce Guests

Presenter: Juliana Danforth

New Business

5:05 pm Next Meeting Agenda & Adjourn

October 21, 2026 Agenda

• Routine Items

Presenter: Jacqueline Arn

Finance Committee Agenda

5:05 pm Call to Order

Call The Meeting To Order

Presenter: Jerome Dalnes

5:06 Prior Meeting Minutes
Approve July 15, 2026 Meeting Minutes
Action: Council Vote
Presenter: Jerome Dalnes

5:07 pm Monthly Financials
Review Monthly Financials
Presenter: Adam Kearl

New Business

5:22 p.m. Next Meeting Agenda & Adjourn
November 18, 2026 Agenda
• Routine Items

CHC Full Council Agenda

5:22 pm Call to Order
Call The Meeting To Order
Presenter: Jacqueline Arn

5:23 Prior Council Minutes
Approve August 19, 2026 Meeting Minutes
Action: Council Vote
Presenter: Jacqueline Arn

5:24 Committee Reporting/Action Items
• Finance Committee 
Monthly Financials 
• QI Committee 
Provider Oversight
Presenters: Jerome Dalnes, Rebecca Martin

New Business

5:26 pm Performance Metrics, Patient Satisfaction – Behavioral Health

• Behavioral Health Care Patient Satisfaction
• Behavioral Health Care Performance Metrics

Presenter: Egan Danehy

6:06 pm Community Needs Assesment 2026
Presentation summarizing the full triennial needs assessment report, satisfying HRSA’s health center program requirement
Presenter: Ramsha Hamid, Steve Roy

6:46 pm FQHC Staff Report
Staff Report
Presenter: Sarah Jacobson

6:55 pm Public Comment
Public Comment Period
Any Guests

7:00 pm Next Meeting & Agenda
October 21, 2026 Agenda
• Routine Items
Presenter: Jacqueline Arn

7:00 pm Adjourn

Minutes

Meeting Attendance

Members Present

• Jacqueline Arn
• Debra Newton
• Joshua Owen
• Rebecca Martin
• Jerome Dalnes
• Brianne Salvati
• Tara Schoffstall

Members Absent

• Renel Muro (E)
• Geraldine Hall (E)

Staff Present

• Juliana Danforth
• Adam Kearl
• Steve Roy
• Selynn Edwards
• Andrew Suchocki
• Caroline Calgone
• Egan Danehy
• Jessica Jacobs
• Sarah Jacobson
• Denise Swanson
• Leslie King

Call to Order

Jacqueline called the meeting to order at 5:10 p.m.  A quorum was established.

Approval of August 19, 2026 Full Council Minutes

Council Vote

The Council reviewed the minutes for the August 19, 2026 meeting. Jacqueline opened the floor for a motion.

Motion: Joshua motioned to approve the minutes as written.
Second: Debra seconded. No further discussion.
Vote: Approved Unanimously.

Committee Reporting

Finance Committee: Adam shared the year-to-date Revenue and Expenditures report for period ending June 30, 2026.

Adam shared the Special Revenue Addendum as of Sep 8, 2026.

Performance Metrics and Patient Satisfaction – Behavioral Health

Performance Metrics: Egan Danehy presented Behavioral Health Quality Improvement Data.

He spoke about the SHIFT Project updates. The SHIFT pilot is a 3 year program that is set to come to an end 12/31/2026. Participating staff were surveyed on their satisfaction with the SHIFT pilot and results were shared.

Encounter Impact for SHIFT and Next Steps and Sustainability Planning was reviewed with the council.

Patient Satisfaction: Egan presented Patient Satisfaction scores for Quarter 2. Survey sample size was 142 Surveys. Overall Satisfaction increased to 93.3%

Metrics Reviewed Q1:

• Overall Satisfaction and Referral Intentions by Team – Exceeding the National and Regional Benchmarks 
• Patient Satisfaction – 10 questions for this category. Ease of Connecting with Care Team continues to see the largest increase from the previous quarter. 
• Loyalty Intentions & Reception Staff – Loyalty Intentions for Telehealth continue to outpace the National and Regional Benchmarks by over 10%. Reception Staff Satisfaction score dropping slightly below Regional Benchmark and surpassing National Benchmarks. 
•  Telehealth Wait and Provider Experience – Telephone Wait is still surpassing the Benchmark. Provider Involved You in Treatment Plan saw a drop in score by 0.8%
• Quality and Outcome – 11 questions. Largest increase in Encouraged to Use Patient-Run Programs. Largest decrease in Staff Sensitive to Cultural Background 
•  Social Connectedness Scores – 4 questions in category.

Overall Satisfaction, Goal Progress and Overall Mental Health Progress results compared by Ethnicity, and Gender.

Client Comments were broken down by type into pie charts. 124 Positive Comments and 25 Opportunities for Improvement.

Community Needs Assessment 2026

Steve reviewed the Community Needs Assessment presentation, summarizing the full triennial needs assessment report, satisfying HRSA’s health center program requirement.

• Why we do this assessment 
• Who we serve 
• What the data shows
• What we found 
• What’s next

Caroline reviewed the County’s needs identified from the assessment.

• Chronic Disease burden 
• Mental and behavioral health
• Unmet dental needs

Detailed report was provided to the Council for reference along with the presentation.

Steve wrapped up the presentation with an open discussion with the Council

FQHC Staff Report

Rural Health Award: Oregon Health Authority and Rural Health Transformation Program Awarded Sandy a $100,000 grant which will require a budget and narrative for approval.

Behavioral Health Team Update: New Behavioral Health Operations Manager Sheri Emery started this week. She comes to Health Centers with many years of experience.

Public Comment

Next Meeting and Agenda

Next meeting is October 21, 2026, at 5:00 p.m. In Person and/or via ZOOM. • Routine Items

Adjourn

Meeting adjourned at 7:03p.m.

Upcoming meetings/events: 
Governance Committee, October 21, 2026 
Finance Committee, November 18, 2026 
Quality Improvement Committee, October 21, 2026 
Full Council Meeting, October 21, 2026