Resolution Services

Resolution Services

Mediation with Resolution Services

Resolution Services

Thank you for choosing to mediate with Resolution Services. Please review this document for essential information.

Your mediator is:

Cory Mathews (he/him)
CoryMat@clackamas.us
503-314-9949

Before your appointment:

  1. Review our orientation materials.
  2. Sign the Consent for Services and Confidentiality Agreement. This will be emailed to you a few days before your mediation and you will be able to sign electronically.

At the time of your appointment:

  1. Your mediation will be held remotely via Zoom.
    • To join by computer, smartphone or tablet, use this link: https://clackamascounty.zoom.us/my/corymathews
    • To join by phone, dial either 1-253-215-8782 or 1-669-900-6833 enter Meeting ID 503 650 5653 when you are prompted.
    • If you have not used Zoom before, you will be prompted to download the Zoom application which is quick and free.
  2. If applicable, pay for “Family Law Mediation” through the Online Payment Portal and forward your email confirmation to CoryMat@clackamas.us. A reminder that the cost for your mediation session is $187.50, or $93.75 per person. If you have any questions, feel free to check in with your mediator at the start of your appointment.

If you need to reschedule this appointment:

  • Email your mediator and copy the other party to request a cancellation.
  • Coordinate again with each other to select a new appointment time via this scheduling link.
    • In the description box, please indicate that you are rescheduling and tell us the time and date of the session you are cancelling.
    • If you have already had one or more sessions, please choose the same mediator you have been working with.
  • Please comply with our 48 hour cancellation policy.
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Your payment was not complete

Your payment was not completed and has not been made. Please contact us if you need assistance at 503-655-8415. 

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Thank you for your submission

Your submission will be reviewed and if there are any questions, someone will get back to you shortly.

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Small Claims Mediation fees for Circuit Court cases

There is a fee for mediation separate from the fee you paid to the court. This fee is payable to Clackamas County and is not a court fee.

The fee is:

Fee per side Original claim amount
$50  $2,500 or less
$90 more than $2,500

If your court filing fees have been waived by a judge, your mediation fee is also waived.

Acceptable methods of payment:

  • personal check signed by the person whose name appears on the check
  • money order or cashier's check
  • Master Card, Visa or Discover Card only (not American Express, etc.)
  • cash (Exact change is appreciated. We have very limited change on hand)

The fee is due when you check in for mediation. Please do not send the fee in advance.

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Resolution Services: Contact us

You can contact resolution Services at cdrs@clackamas.us or at 503-655-8850. This is a message phone. Our offices are open Monday through Thursday. We will return your message within one business day.

If you need an interpreter, please request one at least four days before your mediation by calling the Small Claims Clerk at 503-655-8447. A qualified court interpreter will be provided to you at no charge. You may not bring a friend or family member to interpret for you.

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Small Claims Mediation

How to Appear for Your Mediation

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About Mediation

How does Mediation Work? 

In mediation, both sides of a case will meet with a mediator who will help you have a conversation about ways to settle your case that might be better for you than going to trial. You make the decisions, including whether you settle and what the settlement terms are.

Who are the Mediators?

Our mediators are trained and experienced volunteers who donate their time to help others resolve conflicts. They will help you have a conversation with the other side, but will not make recommendations or give legal advice. More information about each of our mediators is available, including their background, training and experience. Our mediators follow the ethical guidelines in the Oregon Mediation Association Core Standards of Mediation Practice.

A Message From The Court

Clackamas County Circuit and Justice Courts each have a rule requiring all small claims cases to try mediation before trial. The Circuit Court rule is SLR 12.005: Mediation in Small Claims Actions; Failure to Comply with Settlement

  1. All disputed small claims actions shall go to mediation before going to trial, except for good cause acceptable to the Court.
  2. The Court may, subsequent to an opportunity for a hearing, enter a judgment against any party not appearing for mediation in the amount of any claim against the non-appearing party, and for the adverse party’s costs and disbursements.
  3. Agreement reached while in mediation shall be signed by the parties and filed as a stipulated order.
  4. Failure of either party to abide by the stipulated order will be grounds for the opposing party to file an Affidavit/Declaration of Non-Compliance and obtain a judgment on the original claim

Frequently Asked Questions

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Fees for Circuit Court Cases

There is a fee for mediation separate from the fee you paid to the court. This fee is payable to Clackamas County and is not a court fee.

The fee is:

Fee per sideOriginal claim amount
$50 $2,500 or less
$90more than $2,500

Acceptable methods of payment for in-person mediation (not currently available due to COVID-19):

  • personal check signed by the person whose name appears on the check
  • money order or cashier's check
  • Master Card, Visa or Discover Card only (not American Express, etc.)
  • cash (Exact change is appreciated. We have very limited change on hand) 

The fee is due when you check in for mediation. Please do not send the fee in advance.

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