Resolution Services

Resolution Services

Manufactured and Marina Community Mediation

Clackamas County Resolution Services offers Manufactured, Marina & Floating Home Communities (MMCRC) conflict resolution services for both park owners and residents.

Topics include neighbor conflicts, barking dogs, park regulations, parking spaces, noise, communication with park owner and park residents.

To start the process for either mandatory ( https://oregon.public.law/statutes/ors_90.767) or voluntary mediation fill out the below form and a mediator will contact you.

If you are unsure whether you want mandatory or voluntary mediation, please still fill out the form and the mediator will help you think through the choice. If you need support filling out the form you can call 503-655-8415.

Voluntary

If you choose to voluntarily mediate this means that you are requesting the other party to participate, and they have the right to decline. This can be a more informal approach that some people prefer. By initiating voluntary mediation, it does not negate a participants ability to request a mandatory mediation at a later date if their topic fits under the mandatory mediation law (https://oregon.public.law/statutes/ors_90.767)

Voluntary mediation is a good opportunity to have a supported conversation for people engaged in conflict. Any agreements under voluntary mediation do not have an enforcing agent, however, the goal is to ensure a working agreement. Agreements signed by all parties are no longer confidential and can be used in other venues if necessary to show the planned outcome.

All communications are confidential, however, for MMCRC cases Resolution Services does provide a Mediator Report to the Manufactured and Marina Community Resource Center agency.

Mandatory

If a party chooses mandatory mediation the issue must be covered as one of the allowable topics under ors_90.767. Both tenants and park owners have the right to initiate mandatory mediation for any of these topics and must participate in mediation before any court action on either side. If the requested party declines, there may be a fine.

Once initiated parties have 30 days to participate in mediation. If there is an agreement parties are expected to follow the agreement. If there is no agreement or a party does not follow the agreement then court action is allowed.

All communications are confidential, however, for MMCRC cases Resolution Services does provide a Mediator Report to the Manufactured and Marina Community Resource Center agency.

For additional questions feel free to provide them with the law here: https://oregon.public.law/statutes/ors_90.767

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Mediation with Resolution Services

Resolution Services

Thank you for choosing to mediate with Resolution Services. Please review this document for essential information.

Your mediator is:

Erin Ruff (she/they)
eruff@clackamas.us
971-276-5444

Before your appointment:

  1. Review our orientation materials.
  2. Sign the Consent for Services and Confidentiality Agreement. This will be emailed to you a few days before your mediation and you will be able to sign electronically.

At the time of your appointment:

  1. Your mediation will be held remotely via Zoom.
    • To join by computer, smartphone or tablet, use this link: https://clackamascounty.zoom.us/my/erinruff
    • To join by phone, dial either 1-253-215-8782 or 1-669-900-6833 enter Meeting ID 503 655 8852 when you are prompted.
    • If you have not used Zoom before, you will be prompted to download the Zoom application which is quick and free.
  2. If applicable, pay for “Family Law Mediation” through the Online Payment Portal and forward your email confirmation to eruff@clackamas.us. A reminder that the cost for your mediation session is $187.50, or $93.75 per person. If you have any questions, feel free to check in with your mediator at the start of your appointment.

If you need to reschedule this appointment:

  • Email your mediator and copy the other party to request a cancellation.
  • Coordinate again with each other to select a new appointment time via this scheduling link.
    • In the description box, please indicate that you are rescheduling and tell us the time and date of the session you are cancelling.
    • If you have already had one or more sessions, please choose the same mediator you have been working with.
  • Please comply with our 48 hour cancellation policy.
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