Behavioral Health
Residential Provider Letter of Acknowledgment Request
The Oregon Health Authority requires all prospective residential providers to obtain a letter of acknowledgment from the Community Mental Health Program (CMHP).
Use this form to request a Letter of Acknowledgement from Clackamas County Behavioral Health Division. Requests received Monday through Thursday will be processed within 3 business days. Requests are not reviewed on Fridays, Saturdays, Sundays, or County holidays.
A Letter of Acknowledgement will be sent to the provided email address.
Adult Foster Homes and Residential Treatment Programs
Interested in opening a Mental Health Adult Foster Home (AFH) or a Mental Health Residential Treatment Home or Facility?
Adult Foster Homes
Adult Foster Homes (AFHs) are single-family homes where up to five adults with significant mental health needs can live in a supportive, home-like environment. Providers either own or rent the home and run it as a small business.
AFH providers help residents with:
- Meals
- Medication support
- Personal care
- Transportation
- Health and behavior monitoring
They work closely with behavioral health and medical professionals to support residents' independence, dignity, and meaningful living.
License authority: Oregon Health Authority under OAR Chapter 309, Division 40 – Adult Foster Homes
Learn more about licensing and resources on the Adult Foster Homes – Providers page
Mental Health Residential Treatment Programs
Oregon also offers several 24-hour staffed programs. These programs provide similar skills-building and support services as AFHs, but they also provide higher levels of staffing and may include onsite prescribing, case management, and therapy. The capacity of a Residential Treatment Home (RTH) is up to five residents, while the capacity of Residential Treatment Facilities (RTF), and Secure Residential Treatment Facilities (SRTF) is 6-16 residents.
License authority: These programs are licensed under OAR Chapter 309, Division 35 – Residential Treatment Facilities/Homes
How to Get Started
Review the links below to learn more about how to get started on becoming a provider.
Adult Foster home
- Adult Foster Homes – Overview & guidance
- AFH Providers – Training & forms
- Oregon Health Plan (OHP) Provider Enrollment
- Licensing & Certification – Behavioral Health programs
- Residential Provider Letter of Acknowledgment Request
Residential Treatment Program
- Residential Treatment Facilities – Licensing requirements
- Guide to applying for a Mental Health Residential License
- Oregon Health Plan (OHP) Provider Enrollment
- Licensing & Certification – Behavioral Health programs
- Residential Provider Letter of Acknowledgment Request
For questions or help, contact the Oregon Health Authority’s licensing and certification team: BHD.MH.Applications@oha.oregon.gov or email Clackamas County at: BH-QualityManagement@clackamas.us
How to Find Help for Yourself and Others
Clackamas County Crisis & Help Line: 503-655-8585 - Available 24/7
Youth and Young Adult Specific Resources
- Oregon Youth Line
1-877-968-8491 (text “teen2teen” at 839863)
Chat (adult support available 24/7; teens available 4–10 p.m.) - Trevor Project for LGBTQIA2S+ Youth
1-866-488-7386 (available 24/7) - Youth Era: Youth Peer Support
971-334-9295
Available via chat or Twitch. - Youth Era: Suicide Survivor Support Group
Clackamas Drop In Center; Tuesdays at 4 p.m.
Substance Use Resources
- Craft Family Support Recovery Program
For individuals affected by another’s substance misuse. CRAFT is an evidence-based, compassionate, and effective approach for engaging a reluctant loved one into treatment. - Smart Recovery
SMART Recovery has helped people beat their addictions and lead rich, happy, healthy lives. Their help is FREE and available to anybody with any addictive problem. - Alcoholic Anonymous
(sort for youth meetings) - Al-Anon/Alateen
(sort for youth meetings) For people impacted by other people’s drinking.
Resources Across the Life Span
- Clackamas County Crisis & Help Line
503-655-8585 (available 24/7) - Clark County/SW Washington Crisis Line
800-626-8137 (available 24/7) - Multnomah County Call Center
503-988-4888 (available 24/7) - Portland Street Response
Call 911 and request PSR
Email: psrinfo@portlandoregon.gov
A program within Portland Fire & Rescue, assisting people experiencing mental health and behavioral
health crises. The program is currently responding citywide. - Washington County Crisis Line
503-291-9111 (available 24/7) - 988 Suicide & Crisis Lifeline
988 or 1-800-273-TALK (available 24/7) - Línea de vida nacional para la prevención del suicidio
1-888-628-9454 (Disponible las 24 horas del día y los siete días de la semana)
Spanish Crisis Text Line: Texto con la palabra “AYUDA” to 741741 (free, available 24/7) - Clackamas Women’s Services
503-654-2288 or 88-654-2288 (toll free, available 24/7)
For domestic and sexual violence support. Confidential. - Call to Safety
503-235-5333 or 800-235-5333 (toll free)
Text: 503-235-5333
For domestic and sexual violence support. - Parent Warmline for Oregon
833-732-2467 (Noon – 7 p.m Tuesdays, Wednesdays and Thursdays, except holidays) - Dave Romprey Oregon Warm Line
1-800-698-2392 (toll free, 9 a.m. – 11 p.m.) - Crisis Text Line
Text HOME to 741741 (free, available 24/7) - Racial Equity Support Line
503-575-3764
Peer support for individuals and families mentally and emotionally impacted by racism. - Experiencing the trauma of racism Crisis Text Line
Text “Indigenous” to 741741 (free, available 24/7) - Native Crisis Text Line
Text “Native” to 741741 (free, available 24/7) - Alcohol & Drug Helpline
800-923-4357 (available 24/7)
Text “RecoveryNow” to 839863 (8 a.m. – 11 p.m.) - National Alliance for Mental Illness
- Oregon Helpline
503-230-8009; 800-343-6264 (toll free, Mon – Fri, 9 a.m. to 5 p.m.)
For support from people who have experienced and understand mental health issues. - Online Support Groups
- Community Education
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