Cable Carriers and Regulations

We monitor customer service standards for cable television operations in the unincorporated areas of the county. (Individual cities within the county regulate customer service for the cable companies operating within their boundaries.) The services we provide include:

  • Resolution of complaints between subscribers and cable operators
  • Review of certain cable rate changes
  • Approval of franchise renewals and transfers whenever a cable company serving the unincorporated areas of the county meets acceptable standards.

By contractual arrangement with Willamette Falls Media Center, residents from the unincorporated area of Clackamas County have the opportunity to produce their own programs to air on local public access television. Willamette Falls Media Center is located at 1101 Jackson St., Oregon City.

March 31, 2022: Read about the terminated franchise agreements of Beaver Creek Cooperative, Reliance Connects, DirectLink, Coltontel, Clear Creek Communications, and Government Camp Cable.

Carrier Contact #
Comcast of “Tualatin Valley, Inc.; Comcast of Illinois/Ohio/Oregon, LLC; Comcast of Oregon II, Inc.”
Franchise Agreement   Franchise Amendment
888-824-8264
Astound Broadband-Sandy (Wave)
Franchise Agreement
866-928-3123
Astound Broadband (Wave)
Franchise Agreement
1-888-222-5314
866-928-3123
Ziply Fiber (Frontier)
Franchise Agreement
503-666-4109

Cable Code

Competitive Franchise Applications

PEG (Public, Educational and Government) Access Channels and Institutional Network Annual Report 2016-2017

Phone:503-742-5903

2051 Kaen Road Oregon City, OR 97045

Office Hours:

Monday to Thursday
7 a.m. to 6 p.m.