Guidelines for Restorative Justice Intern

This is a learning opportunity for you to develop an understanding of the duties and responsibilities of a Victim-offender Dialogue (VOD) coordinator/facilitator, who works directly with victims of property related crimes and youth offenders towards meaningfully repairing the harm, while using restorative:

Learning objectives

  • Gain knowledge and understanding of:
    • Basic case management techniques while working to coordinate VOD’s at CDRS.
    • The life of a VOD case, from the time victim contact is initiated through VIP, to the eventual closing of a VOD case after a dialogue.
    • Resources and services available to victims through VIP.
    • The court process and necessary VIP and VOD documents.
    • Empathic listening skills through VIP/VOD programs and respond effectively to victims needs.
    • Evidence-based practices and program evaluation through VIP/VOD data collection and data entry.
  • Learn philosophical perspectives endorsed and implemented by the Juvenile Department, such as best practices and Restorative Justice.
  • Observe, Co-facilitate, & Facilitate VOD’s, and provide in-depth assessment and preparation for crime victims and offenders in order to determine whether a VOD will effectively meet the needs of all parties.


  • You must be 21 years of age and in your last year of a 4 year degree program, or a graduate student. Any experience in this field is preferred.
  • Schedule will vary but will be agreed upon between supervising Restorative Justice Coordinator (RJC) and intern.
  • Your RJC task supervisor will complete evaluations on your participation both for CCJD and your university.
  • The minimum length of commitment is 200 hours. An extended experience is available with proven success. Intern will complete Exit Evaluation at end of internship.
  • One intern can split their time between the Juvenile Department (Victim Impact Program) and Clackamas County Dispute Resolution Services (CDRS).
  • Online trainings must be complete within 2 weeks of start date, or prior. Trainings include: Mandatory reporting, Blood borne pathogens, Confidentiality, On-site shooter, Computer protocols, CJIS security training.
  • Attendance at all in house trainings are required before internship is complete. RJ, VOD, CCJD overview, Working with Youth in the Community. CPI if offered during internship time frame. Additional trainings may be required.
  • Opportunities provided : Victim-offender Dialogue (VOD) observation/co facilitation opportunities, VOD case management, Victim Impact Program (VIP) phone support, accompaniment in court as support for victims, Court observations, Intake and Assessment (IAC) observation – to be schedule by Volunteer Coordinator, Informational Interviews with JCII’s, observation of Drug Court, home and school visits (for VOD meetings), observing one skills group – scheduled by Volunteer Coordinator, attend a CCJD staff meeting, observe Restorative Justice Coalition (RJCO) Committee meeting, Coffee Talk informational presentations, and additional training opportunities through CDRS (conflict management, mediation, etc.).
  • Hours of internship will be reported to Volunteer Coordinator monthly.
  • Intern hours at CDRS are to be documented in their system.
  • 1 hour of supervision a week required with MSW or (university approved equivalent, i.e., LPC) supervisor.

Compassionate support

  • Each person brings their own wisdom and experience. There may be opportunities when a VOD facilitator will be explaining something and you’ll want to learn more. You are encouraged to ask about this out of the youth and families presence.
  • Being present, listening, caring and being genuine can have a huge impact on the victims and youth we serve. Be aware of your presence and how it can impact a serious conversation or situation.
  • You are a role model to our youth. We ask that you recognize the impact you have on our youth families and victims, and take it seriously.
  • Sensitive and personal information may be shared by victims and youth in VOD dialogues and over the phone. This information should be dealt with respectfully. Oftentimes, this information is confidential and should not be shared outside of the dialogue.
  • Trust your lead supervisor and facilitator. They follow procedures for a purpose. Use each VOD scenario and phone call as an opportunity to learn about our processes and become more informed of department practices.


  • Dress professionally and appropriate for your shifts at CCJD and CDRS. Follow the standard of your task supervisor.
  • Be an active listener, to victims, youth, families, community members, and colleagues.
  • Be respectful of diversity
  • Value and respond to the individual and specific interests of the crime victims we serve.
  • Encourage victims’ voice and participation in determining how to meaningfully address and repair that harm.
  • Use empathy when speaking with victims, youth, families, and community members
  • There are no wrong questions to ask staff. This is your opportunity to learn as much has you can.
  • Use the Informational Questions and forms from orientation to learn more about the varying roles of individuals working at CCJD.