Utility Support

Clackamas County Utility Support has received LIHEAP American Rescue Plan Act funding to assist households with energy needs as utilities resume full operations. If you are currently facing disconnection, please request an application and let your utility provider know that you have contacted Utility Support.

If you live in Clackamas County and seek home energy assistance, please call us at 503-650-5640 or request an application online.* We are not taking in-person appointments at this time for the safety of the public and our staff. Due to volume of requests the team is processing, we are not available to meet with any walk-ins.

*All requests to be mailed an application are tracked in our database and addressed in the order received so please make only one request either online or by phone. Repeat requests delay the process.

Utility Support Application Request

The team is clearing and responding to phone messages and online requests. We are mailing out applications as funds allow.

If you call, please listen to the menu options and choose the one that is most appropriate for you. Be sure to leave all requested information.

We will work to respond as quickly as we can, but do ask for your patience as we focus on providing public service and keeping our community and staff safe.

Phone 503-650-5640
Mail Mail in your application and documents with the envelope provided. 

If you are missing items, we need to complete processing your application. We may ask you to fax or email missing items. The fax and email are as follows:  

Fax 503-650-5722
Email energyassist@clackamas.us

Please do not fax or email your application. 

  • We operate on a first come, first served basis.
  • It is important to continue paying on your utilities while applying for, and even if you receive, Energy Assistance.


Program Dates and Times of Operation

Targeted Heating Assistance: Targeted heating assistance is conducted from October 1 through November 30 for the most vulnerable senior and disabled Clackamas County residents including those that are homebound, medically fragile or requiring assistance to apply for services

Outreach is also conducted to households with children under age 6 to provide information about the program and how to apply for assistance.

Heating Assistance (open to all): Heating assistance to the general population is from Dec. 1 through April 30, as funds allow.

Heating Assistance may be able to assist with:

  • electric
  • natural gas
  • oil
  • propane
  • wood
  • pellets

Targeted Cooling Assistance: Targeted cooling assistance will be conducted from May 1 through May 31 for the most vulnerable Clackamas County residents that are medically fragile and/or have a medical certificate or letter on file with their utility or our agency.

Cooling Assistance (open to all): Cooling assistance to the general population is from June 1 through Sept. 15, as funds allow.

Cooling Assistance may be able to assist with: 

  • electric

Water Assistance may be able to assist with:

  • Sunrise Water Authority customers

Who is Eligible?

Eligibility is based on the total gross household income received by all adults age 18 and over living in the home at the time of the application. This program is only available to residents of Clackamas County.

Watch this video to learn how to complete your application for ClackCo Utility Support.

60% of State Median Income by Household Size
For Use in Federal Fiscal Year 2022

Estimated State Median by Household Size-Source HHS
Household Unit Size Annual Gross Income* Monthly Gross Income*
1 $29,344 $2,445.33
2 $38,373 $3,197.75
3 $47,402 $3,950.17
4 $56,430 $4,702.50
5 $65,459 $5,454.92
6 $74,488 $6,207.33
7 $76,181 $6,348.42
8 $77,874 $6,489.50
9 $79,567 $6,630.58
10 $81,260 $6,771.67
11 $82,953 $6,912.75
12 $84,645 $7,053.75
Each additional member $1,692 $141.00
* Gross income means all household income before any deductions


2051 Kaen Road #135 Oregon City, OR 97045

Office Hours:

Monday to Thursday
7 a.m. to 6 p.m.

Related Events
Veterans Services, Social Services