We also encourage you to call before visiting any county office.
In addition to our usual funding sources, we have received a limited amount of CARES Act funding to address COVID-19 affected households. Our priorities with this specific fund is to assist households that have lost their jobs or have had a reduction in income—in particular households within Clackamas County that have not yet received unemployment or experienced delays with their claims and households that have been quarantined. Click here for Income Eligibility Guidelines.
At this time, we are not available to schedule in office appointments. Please call us at 503-650-5640 or request an application online*.
*All requests to be mailed an application are tracked in our database and addressed in the order received so please make only one request either online or by phone. Repeat requests delay the process. Applications are mailed once a week.
The team is clearing and responding to phone messages and online requests. We are mailing out applications as funds allow.
If you call, please listen to the menu options and choose the one that is most appropriate for you. Be sure to leave all requested information.
We will work to respond as quickly as we can, but we do ask for your patience as we focus on providing public service and keeping our community and staff safe.
|Mail in your application and documents with the envelope provided.|
If you are missing items we need to complete processing your application, we may ask you to fax or email missing items. The fax and email are as follows:
Please do not fax or email your application.
- We operate on a first come, first served basis.
- It is important to continue paying on your utilities while applying for and even if you receive Energy Assistance.
Program Dates and Times of Operation
Targeted Heating Assistance: Targeted heating assistance is conducted from October 1 through November 30 for the most vulnerable senior and disabled Clackamas County residents including those that are homebound, those who are medically fragile and those requiring assistance to apply for services
Outreach is also conducted to households with children under age 6 to provide information about the program and how to apply for assistance.
Heating Assistance (open to all): Heating assistance to the general population is from Dec. 1 through April 30, as funds allow.
Heating Assistance may be able to assist with:
- natural gas
Targeted Cooling Assistance: Targeted cooling assistance will be conducted from May 1 through May 31 for the most vulnerable Clackamas County residents that are medically fragile and/or have a medical certificate or letter on file with their utility or our agency.
Cooling Assistance (open to all): Cooling assistance to the general population is from June 1 through Sept. 15, as funds allow.
Cooling Assistance may be able to assist with:
Water Assistance may be able to assist with:
- Sunrise Water Authority customers
Who is Eligible?
Eligibility is based on the total gross household income received by all adults age 18 and over living in the home at the time of the application. This program is only available to residents of Clackamas County.
|2021 program year income guidelines
(Effective Oct. 1, 2020)
|For a household size of:||Income cannot be over:|
|60% of Median
|60% of Median
|Each additional member||$1,604 annually||$133.65 monthly|