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The mission of the Technology Services Department is to provide secure, innovative and cost-effective technology to the public, County staff, and partners so they can provide and receive County services.
Our Teams
Administration
Office of the Director
Leadership and administrative services to Technology Services staff, enabling them to make well informed, cost-effective, and strategic decisions.
Business Operations
Departmental budget, IT procurement, and departmental portfolio and project management.
Cybersecurity
Safeguarding sensitive information and critical systems while ensuring compliance with security policies and standards.
Application Services
Business Systems
Development, maintenance, integration, and support services for Enterprise Resource Planning (ERP) applications, including Human Resources, Finance, Payroll, and Budget systems.
Countywide Applications
Development, management, integrations, support, and maintenance for custom-built applications.
Departmental Applications
Issue analysis and troubleshooting, reporting and analytics, user support, vendor coordination and more.
Data Services
Database Administration
Ensuring the security, performance, and availability of the county's on-premise databases.
Maintaining robust spatial data infrastructure for departments, the public, and partner jurisdictions.
Telecommunication Services
Telecommunications
Telecommunications and electronic life-safety services to county departments, including emergency phone towers, security cameras and Private Network E911.
Clackamas Broadband Exchange
Providing fiber optic design, installation and maintenance services for reliable, high-speed connectivity.
Technical Services
Network Services
Supporting wired, wireless, and remote access connections to departments and partner agencies.
Helpdesk & Desktop Support
Telephone and on-site support for computer equipment and related peripherals, including device provisioning, decommission, maintenance, and asset management.
Technical Operations
Support for enterprise system infrastructure, such as physical servers and storage, identity and authentication, backup and recovery, security, systems integration, and more.
