Clackamas County Coordinated Housing Access

For individuals and families experiencing homelessness in Clackamas County

We are the central point for households experiencing homelessness or a housing crisis. Coordinated Housing Access (CHA) provides:

  • A clearly defined process so people know how to access services
  • A single number to request services, which means they will not need make numerous calls 
  • A standardized assessment, which gives us the ability to match individuals and families with housing and services based on their needs
  • Centralized data about number of homeless individuals and families in our community, which can can help us influence changes to the system.


    Call 503-655-8575 between 9 a.m. and 5 p.m. Monday through Thursday and leave a message. Your call will be returned within 3 business days.

If you have any questions about the process, email Abby Ahern.

How does Coordinated Housing Access Work?

  1. Call Coordinated Housing Access at 503-655-8575 and leave a message.
  2. Staff will return your call within 3 business days to ask you some questions and provide information and referrals.
  3. If you pass the basic eligibility screening, you will be scheduled for an additional interview to determine the types of programs that would serve you best. You will be added to a central Housing Referral List for all programs you qualify for.
  4. Keep us updated if your contact information or household information changes.
  5. Program staff will call you when there is an opening to come in for an intake.

Which housing programs are participating in Coordinated Housing Access?

  • Bridges to Housing
  • Central City Concern's Chez Ami
  • Clackamas Social Services' Aurora Shelter
  • Clackamas Women's Services
  • HomeSafe
  • HOPE I
  • Hope II
  • Housing Authority of Clackamas County's Shelter+Care and Jannsen
  • The Inn's Avalon
  • Jackson Transitional Housing
  • Lake Oswego Transitional Shelter Ministry
  • Northwest Housing Alternative's Annie Ross House (Emergency Shelter) and HomeBase (Rapid Rehousing)
  • Springwater
  • RentWell Rapid Rehousing
  • Veterans Rapid Rehousing