Clackamas County Coordinated Housing Access

For individuals and families experiencing homelessness in Clackamas County

We are the central point for households experiencing homelessness or a housing crisis to seek assistance. Coordinated Housing Access (CHA) plays a critical role in moving toward the appropriate intervention for each individual and family. CHA increases fairness and ease for individuals and families accessing the housing system by providing:

  • A clearly defined process for individuals and families to know where and how to access services
  • A single access point to request services, which means they will not need to continuously navigate the obstacle course of making numerous calls without knowing if or where they will find assistance
  • A standardized assessment - the ability to match individuals and families with appropriate housing and services based on their needs
  • Unduplicated data on the number of homeless individuals and families and the needs/barriers of these families that can influence system modification and enhancements

The result is a system design that is less fragmented and more efficient and effective for individuals and families.

If you have any questions about the process, email Abby Ahern.

Resources for CHA staff (requires password)

How does Clackamas County Coordinated Housing Access work?

  1. Call Coordinated Housing Access at 503-655-8575 and leave a message.
  2. Staff will return your call within 3 business days to ask you some questions and provide information and referrals.
  3. If you pass the basic eligibility screening, you will be scheduled for an additional interview to determine the types of programs that would serve you best. You will be added to a central Housing Referral List for all programs you qualify for.
  4. Keep us updated if your contact information or household information changes.
  5. Program staff will call you when there is an opening to come in for an intake.

Which housing programs are participating in Coordinated Housing Access?

  • Bridges to Housing
  • Central City Concern's Chez Ami
  • Clackamas Social Services' Aurora Shelter
  • Clackamas Women's Services
  • HomeSafe
  • HOPE I
  • Hope II
  • Housing Authority of Clackamas County's Shelter+Care and Jannsen
  • The Inn's Avalon
  • Jackson Transitional Housing
  • Lake Oswego Transitional Shelter Ministry
  • Northwest Housing Alternative's Annie Ross House (Emergency Shelter) and HomeBase (Rapid Rehousing)
  • Springwater
  • RentWell Rapid Rehousing
  • Veterans Rapid Rehousing

Call 503-655-8575 between 9 a.m. and 5 p.m. Monday through Thursday and leave a message. Your call will be returned within 3 business days.