COVID-19 Information for Businesses

Shifting Resources & OHA Hotline

Due to the rapidly growing surge of COVID-19 cases driven by the Omicron variant, Clackamas County Public Health has pivoted efforts away from individual case investigation towards vaccinations and community supports. With this change, CCPH is no longer asking for individual case reports from business, with the exception of those that have reporting requirements such as Long Term Care Facilities. 

CCPH is happy to continue to provide support and education to our business community.

In addition to support from the CCPH department, OHA has initiated a hotline and new Positive COVID Test website to answer COVID questions.

Phone number: 866-917-8881 
Hours: 8 a.m. to 6 p.m. Monday-Friday, 10 a.m. to 4 p.m. Saturday

 

COVID-19 Support Hotline

What are some ways to prevent the spread of COVID-19 and keep businesses open?

Consistent masking with high quality masks, vaccination, boosters, physical distancing, frequent handwashing, and good airflow all work together to lessen the impact of COVID-19 on our local business community. 

Business Recovery Centers

Clackamas County values our local business community, and we hope these resources will help you support your customers and employees during these challenging times. Business Recovery Centers have been established around Clackamas County. For additional information, contact the Business Recovery Center in your area.

PPE available

PPE is available for organizations working, or headquartered, in Clackamas County. 

Get your employees vaccinated

On-site COVID-19 Vaccinations

Clackamas County Public Health is working with partners to offer on-site COVID-19 vaccinations to Clackamas County businesses whose employees and families are unable to attend conventional vaccination events. If you are a business in Clackamas County and would like to request an on-site COVID-19 Vaccine Clinic for your employees, please complete the assessment form. After completing the form, businesses will be contacted by a member of our team to discuss options for an on-site vaccine clinic. For more information, please contact jrichards@clackamas.us.

Business Recovery Centers

Clackamas County, in partnership with local Chambers of Commerce, have established six Business Recovery Centers to provide resources to help businesses recover from the COVID-19 pandemic.

These centers provide a one-stop shop for businesses. Services include:

  • Financial, legal, educational and technical resources
  • Referrals to organizations and tools
  • Interpreters and translation services

Resources for small businesses

  • Conflict resolution strategies
  • CDC offers strategies to help avoid or de-escalate situations when customers refuse to follow a business’ COVID guidelines.

Preventing COVID-19 in the workplace

Clackamas County Guidance for Employers

Guidelines and Regulations

Public Health is required to investigate all cases of COVID-19 and identify who may have been exposed. If someone with COVID-19 is determined to have worked during their infectious period, Public Health will reach out to the employer to request assistance with contact tracing. Oregon law requires your cooperation. Public Health may request the following forms from you.

Forms

Frequently asked questions

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Unemployment benefits may be available to those who are on a temporary layoff. If employees expect to be back to work in four weeks or less, they can get unemployment benefits and do not have to seek work with other employers. They must be able to work, stay in contact with you as their employer and be available to work when you call them back to the job. Find out more information from the Oregon Employment Department.

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Clackamas County does not make decisions about closing businesses. Public Health officials investigate all confirmed cases and requires isolation through the infectious period. Any close contact during the infectious period to a person confirmed with COVID-19 must quarantine. Public Health will work directly with employers to ensure precautions are taken to ensure the safety of their employees and the public.

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If you are not vaccinated and have been in close contact with the employee while they were infectious, you should stay home until 14 days after your last contact.  

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Contact Oregon’s Department of Occupational Safety and Health.

Following these steps helps you protect yourself, your family and your coworkers:

  • Maintain 6 feet of physical separation with others
  • Wash your hands thoroughly
  • Cover your mouth with a sleeve or elbow when you cough or sneeze
  • If you begin to feel unwell, leave work and stay home 
  • Stay home until you no longer have symptoms for at least 72 hours
  • Get a COVID test if you have COVID-like symptoms
  • Cooperate with Public Health case investigators if they call
     
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The State of Oregon requires individuals ages 5 and older, regardless of vaccination status, to wear masks in all indoor public spaces to stop the spread of the virus.

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Contact Us
Department Staff
Economic Development
Economic Development
503-742-4BIZ

Office Hours:

Clackamas County Call Center
503-655-8224
Monday to Friday
8 a.m. to 5 p.m.

Tested positive or were exposed to COVID‑19?
The trained professionals at the Oregon Health Authority can help.
866-917-8881

Vaccine questions?
COVIDVaccine@clackamas.us

Regional Information
2-1-1

Clackamas County Crisis and Support Line
503-655-8585

National Suicide Prevention Lifeline
1-800-273-TALK