Guidance for Employers

Clackamas County supports employers by providing guidance and resource support to our business community.

Business owners with questions are invited to contact Clackamas County’s Business and Community Services Department at 503-742-4BIZ or COVID-19 business support can be found online.

How employers can use preventive measures for employee and customer safety

Covering your face, nose and mouth protects others; when others cover their face, nose and mouth they protect you.

  • Employees, contractors, customers and volunteers in Oregon are required to wear face coverings at work in all public indoor settings, as of 8/13/21.
  • Remember, some people can’t wear a face covering due to a health condition, age or ability. Mask requirements do not apply in these cases.

Establish policies and practices

  • Provide information to all employees in multiple languages so they can be aware of and practice your employer policies and procedures.
  • Train all employees in safety requirements and expectations at physical worksites.
  • Review outbreak response plans and bring them up to date, or develop response plans if none exist.
  • Support employees to stay home when ill, even if they are not sure if they have COVID-19.
  • Support employees to stay home if they have had an exposure to COVID-19 until the end of their quarantine period. Public Health can provide the employee a quarantine letter.

Provide proper sanitization and protection tools

  • Have masks, handwashing stations, hand sanitizer, disposable disinfectant wipes, gloves, tissues and wastebaskets available in commonly used areas
  • Frequently clean commonly touched surfaces
  • Install shields between employees and customers at service counters
  • Install automated door openers
  • Monitor air ventilation and equipment and consider improved ventilation measures
    Restrict use of shared items or equipment and require disinfection of equipment between uses

How employers can respond to employees with COVID-19 symptoms

Encourage sick employees to stay home
Health experts recommend that employees with symptoms of acute respiratory illness stay home. Employees should not come to work if they have:

  • Fever (100.4° F [38° C] or greater using an oral thermometer)
  • Other symptoms like cough, vomiting, or diarrhea

People should be without fever or cough for 24 hours without using fever-reducing medicines like aspirin or acetaminophen before returning to work or school and 24 hours free of all symptoms other than the loss of taste and smell. This applies to everyone, not just people that have been tested for COVID-19.

Employees should inform their supervisor and stay home if they are sick.

Separate sick employees from other employees
The Centers for Disease Control and Prevention recommends separating sick employees from their coworkers. Also, those with fever or acute respiratory illness symptoms should go home immediately, either upon arrival to work or as soon as their symptoms show up.

Cover coughs and sneezes.

Wash hands frequently.

Perform regular cleaning of the workplace. Make it a routine to clean all surfaces that people often touch. Examples are workstations, countertops and doorknobs. Use cleaning agents usually used in these areas and follow the directions on the label.

Know how to respond to employees after exposure to COVID-19
An exposure is 15 minutes (cumulative) or more within 6 feet of someone with COVID, whether masked or not. Employees who have had an exposure with someone with COVID-19 should:

  • Tell their supervisor.
  • Quarantine away from others and avoid going into work. Quarantine is 14 days after exposure. If the person with COVID-19 is a household member, quarantine is 14 days after the ill person is no longer in isolation.
  • Contact their care provider and get tested if Covid-19 symptoms develop.
  • Contact Clackamas County Public Health Infectious Disease if you have questions: 503-655-8411.

If an employee develops COVID-19 infection, employers should:

  • Work with public health to determine which coworkers had close, prolonged contact with the ill employee that might put them at risk of exposure to COVID-19
  • Maintain confidentiality as required by the Americans with Disabilities Act

Review your outbreak response plans and make sure they are up to date. 

Office Hours:

Clackamas County Call Center
Monday to Friday
8 a.m. to 5 p.m.

Vaccine questions?

Regional Information

Clackamas County Crisis and Support Line

National Suicide Prevention Lifeline