Social Services

Social Services

Personal Support Worker (PSW) Enrollment Process

New PSW enrollments typically take 2-3 months to complete.

Questions: email pswenrollment@clackamas.us or call 503-650-5703

Step 1: Forms required

  • Forms required to begin process: PSW enrollment packet which includes
    • the PSW Background Check form (CHC)
    • Provider Enrollment Application and Agreement (PEAA)
    • eXPRS User Enrollment Form
    • Mandatory Abuse Reporting signature pages (adults and children)
    • and copy of front and back of photo ID.
  • Email completed forms to pswenrollments@clackamas.us or drop off or mail to our office:
    2051 Kaen Rd, Oregon City, OR 97045
  • Any corrections will be communicated by email from pswenrollments@clackamas.us

Step 2: PSW credentials pending (approximately 4–6 weeks)

  • CHC: An email will be sent from bcu.orchards@odhsoha.oregon.gov that must be completed to authorize the background check
    • Denied: PSW will not move forward in the process
    • Approved: PSW will move forward
  • Fingerprints: (If requested): Requests are prompted for various reasons including living outside of Oregon within last 5 years and/or criminal history. PSW Enrollments will send an email, if fingerprints are needed
  • PSW orientation: Must be completed before a provider number is issued
  • Provider number: An email will be sent from the State of Oregon with the PSW provider number (SPD) after the background check is approved and orientation has been completed. Please email PSW Enrollments once received.

Step 3: Public Partnerships LLC (PPL) forms (approximately 3 weeks)

  • Established EOR (Employer of Record): PSW Enrollments will request your payroll packet and PSW will be contacted by PPL to complete payroll paperwork.
  • New EOR: PSW Enrollments will send new EOR an Employer Responsibilities Agreement form to complete. Once returned, PSW Enrollments will call EOR to enroll them in the payroll system and request their payroll packet. EOR will then be contacted by PPL to complete payroll paperwork. PSW Enrollments will then request the payroll packet for the PSW.

NOTE: Contact PPL for assistance with these forms or to check the status

Step 4: Service agreement (arrange with PSW enrollments)

  • An email will be sent to the EOR and PSW with a notice that we will be sending out a Service Agreement via a secure email to the EOR.
  • The EOR and PSW will need to sign the Service Agreement and return to PSW Enrollments.

Step 5: Ready to work!

  • Steps 1–4 are completed and verified at this time
  • PSW will receive an email from ODDS with their eXPRS login information.
  • Please await an email to confirm that you are “Good to Go” and ready to work from PSW Enrollments. Additional instructions and guides for eXPRS will be included.
  • PSW Core Training & Workshop: Must be completed within 90 days of receiving provider number
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