Public Housing Resident Services

The Resident Services Department implements several programs, services and activities that strive to improve the quality of life for public housing residents. This is accomplished by reducing dependence on the welfare system and empowering residents to take control of their lives and neighborhoods. Services are available through referral and onsite at each public housing development.

Service Coordinators are available to assist residents with a wide variety of personal and community needs that allow residents to maintain self-sufficiency in their homes. The Service Coordinators work closely with Property Managers to:

  • Identify Resident Goals
  • Develop Strategies to Link Residents with Services and Overcome Barriers that Impede Access to Those Services
  • Bring Services On-Site for High-Priority Resident Goals
  • Monitor the Outcome of Services

Program Areas

Youth Development

Activities include:

  • Mentoring
  • Youth Advocacy
  • Summer Lunch Program
  • Sports and Recreation
  • Teen Field Trips and Activities
  • The Arts
  • Environmental Learning
  • Informal Education
  • Life Skills Programs
  • Support Groups
  • Student Achievement Program
  • Teen Employment and Training

Education and Self-Sufficiency

Resident Opportunity for Self-Sufficiency

The purpose of the program is to help families increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency.

Through HACC Service Coordination, residents have access to:

  • Employment Services for teens and adults
  • Youth Transitions
  • Job Development
  • Education and Training
  • Financial and Homeownership Education
  • Individual Development Account Services
  • On-Site Tutoring and Homework Help
  • Information and Referral

Senior/Disabled Services

Self-Sufficiency Service Coordination helps improve living conditions and enables residents to age-in-place. Services include:

  • On-Site Health and Wellness Activities such as Preventive Health Education, Nutrition Classes, and Exercise and Fitness opportunities
  • On-Site Support Groups
  • Information and Referral
  • Creating and maintaining linkages to Social Services, Medicaid, Medicare, Food Stamps, Rehabilitative Services, Veterans Disability and In-Home Programs


HACC encourages resident involvement through:

  • Resident Advisory Board
  • Neighborhood Associations
  • Crime Prevention
  • Community Gardening
  • Community Education
  • Community Food Banks
  • Community Service Opportunities
  • Quarterly Property Management Resident Meetings
  • Housing Redevelopment Meetings

Contact and Partner Information

Housing Authority of Clackamas County

Jemila Hart
Resident Services Specialist


13930 Gain St Oregon City, OR 97045

Office Hours:

Monday to Thursday
8 a.m. to 5 p.m.
By appointment only after 5 p.m.

After Hours Maintenance Emergency:

Maintenance (Monday - Thursday):